Best CMDB Software for Mid Size Business

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

The Canfigure Configuration Management Database (CMDB) provides a central repository for capturing all of your asset data and relationships. Using the powerful query and reporting capabilities, the CMDB will tell you where an asset is, who is using it and what it relies on. With out-of-the-box support for all IT-related asset types including servers, software, databases, networks, people and locations, Canfigure can be easily extended to incorporate any asset type and attribute. Using built-in admin functions, you can build your own forms, menus and customize all aspects of the system. Excel data can be imported to rapidly populate the database and APIs are available for automated data feeds. Optionally add integrated Change Management to provide multi-level approval and notification for changes affecting your infrastructure.

Modius provides the solutions for managing the availability, capacity, and efficiency of critical facilities. Our flagship product, OpenData, provides all the tools including DCIM needed to manage the performance of mission-critical infrastructure, which includes seamless integration of disparate devices. OpenData has built-in integrated features for analytics, dashboards, graphical views, and more, all in a “single pane of glass”. Modius has worked with the ESTCP to showcase a Middleware solution for more effective use of utility and facility data to improve facilities management, operation, and maintenance. Pre-configured bundles and out-of-the-box protocol integrations means you deploy efficiently. OpenData actively monitors your equipment to alert you to faults before they happen. Deploy a modern edge-based architecture to lower bandwidth costs and analyze equipment at the source in real-time.

NetBrain, founded in 2004, provides a powerful no-code automation platform for hybrid network observability, allowing organizations to enhance their operational efficiency through automated workflows. The platform applies automation across three key workflows: troubleshooting, change management, and assessment. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine For every network troubleshooting idea, create a map, apply automation from your own library

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

Effectively Manage Your IT Assets And Resources Serviceaide’s CMDB features a central repository with dependency mapping and configuration auditing that allows organizations to effortlessly provide asset management for their entire virtual and physical infrastructure. Rapidly deploy and utilize CMDB advanced capabilities all within one federated database. Gain Deeper Insight Having a single, comprehensive repository of IT information, CMDB helps companies eliminate costly downtime, secure valuable assets, and demonstrate regulatory compliance. -Improve visibility of IT resources -Reduce operating costs -Support strong IT controls -Achieve Regulatory Compliance

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory

Conclusion brings corporate process management to a new level. Powerful text editing and collaboration tools, slick interface design, customizable workflows and much more in a single box. What makes Conclusion unique, is a seamless automation of all process steps - from requirements collection to project planning, tracking and task management - in one single solution. No integration between several tools, no need to purchase additional instruments. There is a significant research behind Conclusion. The interface, data model, workflow engine are optimized to the way people work today in modern companies. Each customer has unique approach and culture, so we provide several predefined methodologies, that can be further extended by the customer.

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

Faddom's application dependency mapping software (formerly VNT) uses network traffic protocols to automatically map all on-prem and cloud platforms. Have a real-time, holistic view of all your hybrid servers, applications, and dependencies 24/7. A completely passive dependency mapping tool. Lightweight. No agents. No credentials. No firewalls. Pricing starts at $1 per node, per month, with a free trial -- no credit card needed.

XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more. It allows you to centrally manage the IT landscape of all computers and servers within your organization, and keeps track of inventory and software. XEOX was developed to take IT management to a new level. It is fast, accessible from anywhere and easy to use thanks to our modern user interface. XEOX will save your business money because it cuts down costly help desk calls. It will alert your IT support staff to potential risks so they can be fixed as quickly as possible. Task automation facilitates many routine maintenance tasks, freeing up IT support for more complex jobs.

Easy to use configuration web interface for Nagios and Naemon. The monitoring solution for corporations and SMEs From large data centers to critical IT services – monitor and manage all of your servers, applications and systems at a glance! openITCOCKPIT creates transparency by providing comprehensive monitoring of your entire IT landscape. Its modular design includes features such as reporting, event correlation and clustering capabilities – all in an intuitive web interface. And by using its supplied host and service templates, experienced administrators can save time and effort which will be better placed in other areas. The supplied REST API makes it easy to connect to external systems. With openITCOCKPIT, the classical division between monitoring and configuration is removed. After exporting the configuration to Naemon/Nagios, users can immediately see the status of the monitored hosts and services in the front end and then edit them directly.

DeployHub's mission is to empower organizations to achieve business agility through a managed approach to the microservice supply chain using a unified catalog of services and their usage. Unique to the DeployHub offering is its ability to version services along with their consuming applications providing the visibility of service impact before a deployment. DeployHub provides a clear view of your microservices supply chain and how it changes over time across hundreds of clusters. DeployHub integrates with your CI/CD pipeline. You can start using our free version at deployhub.com. DeployHub is based on the Ortelius.io open source project.

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

VIRIMA is a SaaS platform delivering highly automated IT Asset Management (ITAM), IT Service Management (ITSM) and IT Operations Management (ITOM) solutions that are easy and inexpensive to deploy. Through advanced infrastructure discovery and visualization capabilities, VIRIMA links the business processes to the technology and services business rely upon. The innovative automation capabilities of the VIRIMA CMDB deliver insight, control and value to IT organizations large and small, enabling them to efficiently tackle the challenges of managing and securing today’s dynamic, dispersed and complex IT estate.

Reduce the cost of services and increase customer satisfaction. iTop adapts to the needs of digital companies (hosting providers, service providers, software publishers) to manage multiple customers, contracts and commitments. iTop is the central element to build a solution that covers all customer environments while protecting the confidentiality necessary for each organization. Based on the experience of outsourcing professionals, iTop is designed to manage the complexity of shared infrastructures. iTop will give you the ability to analyze the impact of an incident or a change on the different services, contracts or customers that you must honor. iTop is at the heart of the operational activities of the service centers. By constituting a repository shared by all the teams, iTop allows you to propose offers that can be personalized for each client. In a control center logic with a remote solution, iTop gives the possibility of synchronizing several instances.

Fossil is a simple, high-reliability, distributed software configuration management system with these advanced features: Project Management, in addition to doing distributed version control like Git and Mercurial, Fossil also supports bug tracking, wiki, forum, chat, and technotes. Built-in Web Interface, Fossil has a built-in, themeable, extensible, and intuitive web interface with a rich variety of information pages (examples) promoting situational awareness. All-in-one - Fossil is a single self-contained, stand-alone executable. To install, simply download a precompiled binary for Linux, Mac, or Windows and put it on your $PATH. Self-host Friendly - Stand up a project website in minutes using a variety of techniques. Fossil is CPU and memory efficient. Most projects can be hosted comfortably on a $5/month VPS or a Raspberry Pi. You can also set up an automatic GitHub mirror. Simple Networking - Fossil uses ordinary HTTPS (or SSH if you prefer) for network communications.

Your company faces challenges of its own. You manage individual structures and processes. And you have your own expectations of IT documentation. i-doit supports this uniqueness with flexibility. The software adapts to your needs. And that in all companies up to and including international corporations. You do not need an “off the shelf” solution. Adapt your documentation to your requirements. You get a professional solution and save money at the same time. Wouldn't it be great if you could store the technical documentation and administrative information for each property together? Contracts and invoices would be a natural part of your IT documentation. And always available. i-doit is more than IT documentation. Connect the departments of your company with each other. Accounting benefits from your documentation just like IT and facility management. You no longer need your own software for your vehicle fleet. In addition, you also implement an Enterprise Service Management.

Cloudaware is a cloud management platform with such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Cloudaware is designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware integrates out-of-the-box with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams. IMPLEMENTATION BENEFITS: - OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes. - The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic. - The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself. MULTIPLE CONFIGURATIONS Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

Codima Toolbox is an all in one solution, allowing an organization to Discover and Manage all Network Assets, Automatically create documentation in both Web and Visio Network Maps, and Monitor Network Devices, all without the use of Agents. Toolbox helps users make informed decisions using reliable device data, with minimum effort, after a Network Discovery, every other feature within Toolbox is fully set up and ready to go. Make device network management and network documentation simple.

NorthStar is redefining Risk-Based Vulnerability Management with simple, contextual vulnerability prioritization for easier remediation. Common challenges NorthStar addresses are listed below: • Prioritize issues that should be addressed first in order to make the best use of limited resources. • Address lingering exposures that could impact critical business services, applications, and data stores. • Bridge the visibility gap and discrepancies that exist between vulnerability assessment and patch management. • Track reduction in risk over time and validate the most important issues are being addressed first. • Deliver a complete view of their environment – all assets, vulnerabilities and exposures. • Eliminate manual processes and unnecessary spreadsheet work.

Open Content Platform (OCP) is an open-source IT discovery and integration platform. OCP handles discovery, integration, and modeling for solutions in the datacenter. The core framework is micro-service, enabling process-level horizontal scalability. It’s fully extensible, designed for developers, and leverages components in the open-source space, to greatly reduce product complexity. The dynamic discovery is fundamentally different from other ITSM vendors, and the data-driven modeling keeps Applications and Services up-to-date for downstream consumption (e.g. Service-aware monitoring).

CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.

Jira-native CMDB and asset management. Gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes. View different asset dependencies and easily assess the impact of those relationships at a glance with a graphical view. It puts crucial asset information at your fingertips, wherever and whenever you need it. Mindville's Insight (now by Atlassian) helps IT teams reduce MTTR by showing teams what services are affected, and how each of those relates to the other. Insight adds context through visualization, allowing teams to understand the “who, what, when, and where” of any issue. Data can be imported from cloud providers, other CMDB solutions or by using CSV, JSON, or REST-API. Leverage Insight Integration apps to connect with and import data from cloud providers like AWS, Azure, and Google Cloud.

Help Desk for Managed Service Providers. Customer Service and Device Management. Managed Service Providers (MSPs) are faced with monitoring and servicing increasingly large and complex IT infrastructures. Clearly, automating these processes, as much as possible, helps to minimize any downtime of the customer’s infrastructure and reduce inconvenience. Just providing a Help Desk portal to customers is no longer sufficient to be competitive in the market; a complete tool is needed to manage the different aspects of a Service Provider’s business. Thanks to our IT Asset Management, you get a complete and unified view of the devices managed at your customers’ location; their infrastructure, such as IP addresses, subnets, network devices, of installed software and operating systems. The Service Desk tool allows you to manage contracts and deadlines, as well as respect SLAs. You can also involve salespeople to inform them of the client status.

Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.

Cruz IoT Device Director (CruzIoT) is a comprehensive and scalable management product to securely and efficiently onboard, monitor, and manage IoT devices from any vendor. IT staff can automate the deployment of bulk IoT devices, monitor alerts and notifications, troubleshoot, configure devices, view audit logs, and remotely push firmware updates to fleets of devices at once through over-the-air (OTA) updates.

Cruz Wireless Controller lets IT departments view, monitor, and configure multi-vendor wireless IT infrastructures. It provides end-to-end visibility and control over the wireless devices on your network. With Cruz Wireless Controller, automate discovery, performance monitoring, configuration backup and restore, firmware management, scheduling, traffic flow analysis, configuration audit capabilities, scripting, reporting, and more, all from a single-pane-of-glass and an affordable price. --Performance statistics, real-time health monitoring, firmware/SW management, backup, restore, deploy, one-to-one or groups, enforce device security policies, push and monitor configurations to wireless controllers, APs, and network switches. --Trigger network health alerts, automate repetitive tasks, simplify live/remote troubleshooting, ensure service availability, and multi-vendor features. --IT departments can simplify deployment and management with a single tool to manage their operations