Best Call Center Infrastructure (CCI) Software for Google Sheets

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Compare the Top Call Center Infrastructure (CCI) Software that integrates with Google Sheets as of December 2025

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This a list of Call Center Infrastructure (CCI) software that integrates with Google Sheets. Use the filters on the left to add additional filters for products that have integrations with Google Sheets. View the products that work with Google Sheets in the table below.

What is Call Center Infrastructure (CCI) Software for Google Sheets?

Call center infrastructure (CCI) software is a type of technology used by call centers to manage their operations and interactions with customers. It includes various tools and platforms that enable agents to handle calls, emails, and other forms of communication efficiently. This software often consists of a central database where customer information is stored, allowing for quick access during interactions. CCI software also typically includes reporting features that track key performance metrics and allow for data analysis to improve customer service strategies. It is designed to streamline the workflow of call centers and improve overall efficiency. Compare and read user reviews of the best Call Center Infrastructure (CCI) software for Google Sheets currently available using the table below. This list is updated regularly.

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    VICIhost

    VICIhost

    VICIhost

    VICIhost offers Inbound ACD, outbound predictive dialing, inbound email handling, web-configurable IVRs, skills-based agent routing, voicemail boxes, full call recording, PBX functionality and much more. High-level data encryption is available from your agents’ web browsers all the way to the database back-end where your data is stored in our secure SSAE-16 certified hosting facilities. We use NIST-approved, strong encryption algorithms to safeguard your data. You can also send your customers to a secure IVR to collect sensitive information like credit card numbers to shield that. You get your own physical servers in one of our hosting facilities. We have hundreds of servers in our private hosted clusters that we maintain just for our hosted call center services. We only use Tier-3 datacenters with multiple internet backbone connections and redundant power solutions, so you know your service is going to work.
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