Best Call Center Infrastructure (CCI) Software for Microsoft Excel

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Compare the Top Call Center Infrastructure (CCI) Software that integrates with Microsoft Excel as of December 2025

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This a list of Call Center Infrastructure (CCI) software that integrates with Microsoft Excel. Use the filters on the left to add additional filters for products that have integrations with Microsoft Excel. View the products that work with Microsoft Excel in the table below.

What is Call Center Infrastructure (CCI) Software for Microsoft Excel?

Call center infrastructure (CCI) software is a type of technology used by call centers to manage their operations and interactions with customers. It includes various tools and platforms that enable agents to handle calls, emails, and other forms of communication efficiently. This software often consists of a central database where customer information is stored, allowing for quick access during interactions. CCI software also typically includes reporting features that track key performance metrics and allow for data analysis to improve customer service strategies. It is designed to streamline the workflow of call centers and improve overall efficiency. Compare and read user reviews of the best Call Center Infrastructure (CCI) software for Microsoft Excel currently available using the table below. This list is updated regularly.

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    Callision

    Callision

    Callision

    All of the tools they need, like voice, chat, file sharing, and CRM integration, are securely accessible through a web browser from any permitted location, no hardware or software installation necessary. Seamlessly scale your sales and support operations by adding virtual agents, with custom sales scripts, prequalification requirements, and knowledge base assistance. Callision’s browser-based cloud contact center suite allows your teams to get work done from wherever they are - no equipment necessary. Start reaching your customers in minutes, get started for free today. Automagically locate problematic interactions and send them to managers for review. Reduce staff expenses, close more deals per agent, increase customer satisfaction, and gain clear visibility of resource leaks. Set up phone numbers, voice menus, call queues, conference bridges, and call recording in three clicks or less. Manage multiple sales or support departments in one simple, live dashboard.
    Starting Price: $19.99 per month
    View Software
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