Best Call Center Infrastructure (CCI) Software for Cisco Unified Communications Manager

This a list of Call Center Infrastructure (CCI) software that integrates with Cisco Unified Communications Manager. Use the filters on the left to add additional filters for products that have integrations with Cisco Unified Communications Manager. View the products that work with Cisco Unified Communications Manager in the table below.

What is Call Center Infrastructure (CCI) Software for Cisco Unified Communications Manager?

Call center infrastructure (CCI) software is a type of technology used by call centers to manage their operations and interactions with customers. It includes various tools and platforms that enable agents to handle calls, emails, and other forms of communication efficiently. This software often consists of a central database where customer information is stored, allowing for quick access during interactions. CCI software also typically includes reporting features that track key performance metrics and allow for data analysis to improve customer service strategies. It is designed to streamline the workflow of call centers and improve overall efficiency. Compare and read user reviews of the best Call Center Infrastructure (CCI) software for Cisco Unified Communications Manager currently available using the table below. This list is updated regularly.