Best Application Development Software for Five9

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Empirix is a global solution provider of service assurance automation that protects brand quality by offering cloud-native, open, and flexible, by design best-in-class test automation and network visibility software. Service providers, enterprises and equipment manufacturers all over the world recognize Empirix as the best – the most thorough and reliable – vendor of IP communications service quality in the market, and they readily accepted Empirix results as a credible standard for resolving inter-vendor problems.

We are proud to introduce Peeklogic Connector plugin designed to connect Salesforce and Jira to enhance cost-effectiveness and productivity for our customers. This powerful tool enables seamless communication between your sales and development teams, eliminating the barriers posed by their distinct environments. Imagine your support, development, and product teams utilizing Jira while your sales teams operate within Salesforce. Bridging the gap between these teams is crucial to delivering top-notch customer support. With Peeklogic Connector, you can achieve smoother communication, improved collaboration, and the highest quality support possible. Peeklogic Connector for Salesforce and Jira is a tool that shows how we keep learning and making things better. It started small but turned into something that helps businesses work smarter. It’s not just about connecting Salesforce to Jira or Jira to Salesforce, it’s about making sure everyone is on the same page and getting things done fast.

Develop, integrate, and deploy powerful omnichannel experiences in days instead of months with the FICX No-Code CX Platform. Create omnichannel experiences for any industry. Incorporate native or third-party functionality. Customize the look and feel to fit your brand. Drive maximum self-service adoption by deploying digital CX processes across all touchpoints. Empower customers with consistent experiences they can use on any screen or device. Eliminate the gap between customers and your tech stack with an integrated digital experience. Connect to back-end services using pre-built connectors, robust APIs and SDKs.

SpiceX exists to enable organizations to unify their dispersed clientele data sources & workflows so they can easily provide world-class customer service. Next to our employees, our biggest asset is our customers. The best and most complete low-code application platform for data integration, case management, and workflow management to help transform your customer journey. Consolidate data from multiple sources into a single interface. Give your users the right data, at the right time, from the right system. Show multiple data streams in a single view, and write data out to any number of connected systems. Create the perfect platform for your business by combining the best-in-breed applications for each function into a single interface. Leverage each application for its specialized purpose instead of trying to find a one-size-fits-all business process. Provide an additional layer of security by restricting direct access to systems of truth.

Oracle Container Cloud Service (also known as Oracle Cloud Infrastructure Container Service Classic) offers Development and Operations teams the benefits of easy and secure Docker containerization when building and deploying applications. Provides an easy-to-use interface to manage the Docker environment. Provides out-of-the-box examples of containerized services and application stacks that can be deployed in one click. Enables developers to easily connect to their private Docker registries (so they can ‘bring their own containers’). Enables developers to focus on building containerized application images and Continuous Integration/Continuous Delivery (CI/CD) pipelines, not on learning complex orchestration technologies.

Oracle Cloud Infrastructure supports traditional workloads and delivers modern cloud development tools. It is architected to detect and defend against modern threats, so you can innovate more. Combine low cost with high performance to lower your TCO. Oracle Cloud is a Generation 2 enterprise cloud that delivers powerful compute and networking performance and includes a comprehensive portfolio of infrastructure and platform cloud services. Built from the ground up to meet the needs of mission-critical applications, Oracle Cloud supports all legacy workloads while delivering modern cloud development tools, enabling enterprises to bring their past forward as they build their future. Our Generation 2 Cloud is the only one built to run Oracle Autonomous Database, the industry's first and only self-driving database. Oracle Cloud offers a comprehensive cloud computing portfolio, from application development and business analytics to data management, integration, security, AI & blockchain.

APIs configured in our ClearProcess editor enable automation ranging from a single-step task to an end-to-end business process that may involve hundreds of tasks. Automations configured in ClearProcess can be triggered by human workers, voice commands, text messages, emails, and many other methods. ClearProcess acts as a centralized hub for all of your automation technologies, enabling you to orchestrate powerful automation that drives incredible productivity gains. Configure automation that survives upgrades by avoiding screen-scraping. We automate at the API and database layers. Scale to hundreds of thousands of users across mission-critical business processes. ClearWork enables Attended RPA for all ClearProcess bots. Create a single source of truth by streamlining data and functionality across systems. Thousands of pre-delivered automation for SAP, Salesforce, Oracle E-Business Suite, PeopleSoft, and other packaged software.