Best Answering Services in Australia

America’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best.

A superior qualification, answering & intake service for small businesses. Our live, U.S.-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients. Pricing starts at just $70 per month. U.S.-based receptionists on duty weekdays 5am – 9pm PT/8am – 12am ET. Forward all calls or overflow only. Lead qualification & intake with CRM integration for complete workflows. Appointment & call-back scheduling, with calendar software integration. Payment collection, with integration to your credit card processing software. Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs.

Call answering and web chat answering by a team of friendly and professional, UK based virtual receptionists. Personalized call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7. Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved. With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business. When you’re not available to answer a call your Verbatim receptionist will take a message for you and make sure you receive it straight away. We’ll take the call and let you decide if you want to receive it. If you’re busy and don’t wish to be disturbed, you can simply flag this in our call management dashboard and nominate another person to transfer the call to.

Rosie is an AI-powered phone answering service designed for small and medium-sized businesses. With Rosie, you can ensure that every call from a potential customer is answered, while also providing excellent support to your existing clients. Available 24/7/365, Rosie answers your calls, delivers accurate information to callers, takes detailed messages, and even schedules appointments directly on your calendar. If you're frustrated with missed calls, potential customers hanging up on voicemail, or being unable to pick up the phone while on the job or after hours, Rosie is your solution. Setting up is quick and easy. Simply forward your calls to your Rosie number whenever you're unavailable, and manage everything from the intuitive Rosie admin. Rosie is ideal for home service providers, local businesses, or any company that relies on phone leads.

You put in hard work to make your business successful. So do we. Our professional team of live virtual receptionists are eager to answer your calls and schedule your appointments, so you can focus on other important aspects of your business. Have us step in as much or as little as you like, we’re always waiting on the sidelines, at the ready 24/7/365. There when you need us, on call when you don’t. The Posh app puts you in total control of when your virtual receptionist steps in. So if you can’t answer? Posh can! And if you’ve got it, Posh is just a tap away. Every great partnership starts with an intro. Tell us about your business and how you would like your calls handled. We’ll transfer callers, schedule appointments, and take messages based on your preferences. Impress every caller and land more clients all while staying focused on what is most important to you. Use the Posh app or portal to set your status with ease. Are you accepting transfers? If not, we've got it.

Since 1990, we’ve been helping businesses with one of their most important assets, their phone calls. Let us show you how we can help your business deliver an engaging, helpful experience on every call you receive. PATLive virtual receptionists work just like a front-office receptionist, providing friendly service that will help your business make a great impression on every call. Customize how your calls are answered, you have complete control from “hello” to “goodbye”. Enjoy fast answer times, our average speed of answer is just 8 seconds. Deliver a great experience, we can help callers with many of the same things an in-office employee would. PATLive receptionists are trained and equipped to serve as a seamless extension of your business, delivering all the benefits of an in-office team, virtually. With our powerful apps, you’ll be amazed how similar your answering service experience is to the one you’d have with an in-office receptionist.

It's time to turn more callers into customers, with easybee’s answering service. We provide a better service for your clients and improve your team’s ability to focus and be productive with our live call answering and friendly receptionists. If you’re feeling overwhelmed by the high volume of calls your business receives, our team of virtual receptionists is here to help. We improve efficiency for companies across a wide range of industries, minimizing the cost of hiring internal staff while also making it possible to handle more calls quickly and with greater accuracy. We can answer all your sales calls, just like your own receptionist. Our Virtual receptionist can forward any call or messages we receive to you or anyone on your team. We can collect all the necessary information from incoming leads and enter them in your web-based CRM. Our virtual receptionists are trained and equipped to serve as an extension of your own business, delivering all the benefits of an in-office team.

Pick a toll-free or local number for your business and forward it to Gabbyville, we’ll take it from there! Our Gabbonistas will answer all your calls, forward them to the appropriate people, and make outbound calls for you! They can also schedule appointments, take detailed messages for you, and initiate and bridge conference calls! So you can sit back, relax, and even grab a much-deserved break. Gabbyville has your back! We’ll make sure to answer all your calls, route them to the right people, and get detailed messages from them using our short intake form! We’ll swiftly deliver all of your important messages via SMS or e-mail! We’ll answer all of your callers’ questions and provide spectacular assistance, with a personalized flair! Your preference is king! Our Gabbonistas will answer calls according to your instructions and preferences. They are also experts at learning your company’s FAQs to provide terrific customer assistance. Run your business your way with Gabbyville!

Impress callers, save time, and grow your business with a dedicated receptionist team. Prioritizing customer experience is proven to increase retention, satisfaction and revenue. Focus on what you do best and let us handle the busy work. Don’t let your clients hang up and call your competitors. Impress callers on their first interaction. Grow your business with your own professional, reliable, and personable receptionist team. Your assigned receptionist team truly becomes an extension of your business. From standard business hours to 24/7/365, we are here when you need us. We gather what you need to qualify, prioritize & assist your callers. We can book appointments using a tool that integrates with Outlook & Google. We deliver exceptional customer experiences for your Spanish-speaking callers. Don’t take a call you didn’t want, we’ll screen and announce all your calls. Better client experiences are a click away. Do customer care better while saving time.

Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.

Veta Virtual offers customizable receptionist services to businesses that may be losing out on customers due to missed calls or unreturned messages. In many instances, the first business to answer the phone and provide open communication is the company that wins that customer’s business. If you’re a business owner needing more support, you don’t have the capacity to answer all your phone calls, or you don’t have the income to hire a full-time employee, Veta is the perfect solution for you. Customers are the most important part of our company, we must put them first and deliver the highest amount of value to them possible. Working with a virtual receptionist should relieve you of stress, not add to it. Through personalized services, we work to free up your phone lines and ultimately allow you to focus on areas of business that need your attention.

Keep your existing phone number! We will provide you with a local or toll-free phone number which is unique to your business. You then would forward your existing business calls to that number, or if you prefer, publish the number we provide you with on your website, online business listings, and marketing materials. Vicky will cheerfully answer calls as they come in using your customized greeting, book appointments, take messages while you’re out of your office, transfer callers to the right person in your organization, answer questions, and give vital information about your business. Our awesome, savvy, US-based receptionists can distinguish between different types of calls (new clients, current clients, hot leads, urgent calls, etc.) and handle according to your instructions. You can forward and unforward your calls according to your schedule, whether that’s all the time, a couple of hours a day, or a few days a week.

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Our live-operator answering service is unmatched in the industry. From message and phone order taking to bilingual receptionists and virtual office capability, SAS does it all. Did you know that 81% of companies who deliver strong customer service outperform their competition? Rest assured that we unfailingly provide the highest quality of care to your customers. We know how important it is to keep out-of-pocket costs to a minimum, so we make our services affordable for any budget. We will work with you to create a plan that is tailored to fit the specifics of your establishment.

Go Answer offers affordable contact center services designed with one thing in mind – to help your business succeed. We understand the challenges faced by today’s businesses on a daily basis. That’s why we strive to help make your job just a little bit e­asier. With our contact center solutions, you’ll be able to focus on more important business-building tasks because we’ll handle everything else. From scheduling appointments to inbound sales and more, we offer the solutions your business needs to deliver exceptional customer service to each and every customer, 24-hours a day. And, you’re going to be surprised to discover just how affordable it is. Your customer or client wants to talk to someone now—but they’re not necessarily ready to have a voice chat. That’s where Web Chat Services come in, providing the immediate response they need to feel like a valued customer, even online.

Bright, friendly, and helpful, our live receptionists are available whenever you require our services. Your callers prefer to converse with a real person who provides a personal touch that is unique to your business. We answer every call quickly 24/7/365 to ensure your caller customer experience is always dialed in. MAP Communications has a wide variety of customizable plans so you can pick the best virtual receptionist service that is perfect for you. With competition on the rise in industries like yours, it’s paramount to keep your customers happy and capitalize on any new business leads all while portraying a professional image. This is where our team of MAP Communications live virtual phone receptionists come in to make your life easier and your organization more successful. We strive to improve your customer service offering, professionally brand your company’s phone experience, and even increase your sales leads.

Smart, friendly, and available when you need them to be - live receptionists represent your company, your way. First Impressions Count™! Davinci gives you a dedicated toll-free 888, 855, 866, or 877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. Live virtual receptionist answering services help take care of your customers when they (and you) need it most. A live receptionist answering service is when a live receptionist acts as the bridge between you and your callers. With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. Davinci provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.

Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Never miss another call. Answer all live chats. Give a great first impression to your customers. Capture all important messages, 24/7. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Payment IVR. HIPAA and PCI Compliant. Powered by the Smiling Faces That Care.

Businesses trust AnswerCalifornia to provide exceptional customer answering and order taking services. Our customers enjoy increased client retention and revenue. Our Advanced technology, professional service, and talented staff enhance both your customer service and your bottom line. AnswerCalifornia handles small business needs for virtual office staff, call center assistance and innumerable other resources across the nation. With our associates handling all of your call overflow, or even acting as your primary point of contact with all of your customers, you can save money on staffing needs and overhead cost. Unlike your office staff-we only get paid when we are actually working.Unlike your current staff, our Business Support Associates work around the clock, all year long. They strive daily to re-enforce the professional image of your company, and treat your callers with the respect and courtesy your own office staff provides.

Capture opportunities and ensure your customers speak with a real person, not a voicemail box. Every call is professionally answered by your PA, who understands your business as if based in your office. e-PA works as your full-time secretary and helps win you business, however, your customers choose to communicate. Benefit from round-the-clock coverage and first-class customer service support, no matter how big you grow. e-PA can work as your full or part-time secretary, protecting your business from potential missed calls. Extraordinary teams to answer your phones, website live chat, contact forms, social media, and email as if based in your office. Professional overflow call handling assistance for your current team or round-the-clock reception coverage. Overflow coverage for busy periods or staff holidays. No need to buy expensive equipment or technology. Your PA team breezily learns to use any online calendar, website, or software ready to book appointments.

eReceptionist is owned and operated by industry leader, j2 Global (NASDAQ:JCOM). With a rapidly growing network that spans more than 4,200 cities in 49 countries on 6 continents, j2 Global services more than 11 million subscribers worldwide. eReceptionist offers a virtual receptionist, the most advanced virtual, on-demand voice communication service. This unique communication system allows mobile professionals, home office workers, small businesses and independent entrepreneurs to sound more professional and function more productively. With eReceptionist, customers receive the quality and professionalism of a Fortune 500 corporate telephone system without the costly equipment and fees. Our low-cost call forwarding can be set up to forward to a home phone, office phone, mobile number, or voicemail. Extensions can also be assigned up to 3 numbers for diverting calls. Calls not answered can be sent to voicemail and retrieved through our voicemail by email feature.

Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on. From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation. Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included. Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t. Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.

Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services we offer. Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your business is successful. Our services are aimed to fulfill all your business needs. All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to. Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business. All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort.

Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.

Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications.

Businesses are built on quality customer service. Get a dedicated team of live virtual receptionists to transfer calls, answer questions, book appointments, and more! Our receptionists are on-hand when you need us to politely and professionally answer your calls. You can trust us to handle every customer with the same care and attention that you do. We’ll represent your business by answering every call with a personalized greeting and guiding each customer interaction with a custom script that’s developed just for you. Your customers want to speak to a live agent who understands them and gives them clear answers to their queries. All of our receptionists have native or equivalent english proficiency. We’ll work with you to define how you want your calls and queries answered. Your customers will think our virtual receptionists are in your office.

You’re sure to find the perfect solution from our range of featured-packed virtual receptionist, virtual assistant and phone answering services. By leaving the calls to us, you can spend more time growing your business without the worry of missed calls and opportunities. Businesses of all sizes rely on ReceptionHQ for a friendly and professional experience on every call with our cloud receptionist service. Calls answered in your business name, by US-based receptionists. Messages and caller details delivered instantly to your email or mobile, so you can respond when you’re able. Free web portal and mobile app to manage your calls on the go. Have us answer all calls or just at busy times, after-hours or during holidays – no lock-in contracts.

Exceptional businesses, including Magic Circle law firms and leading brands, outsource their switchboard to Moneypenny. We give you dedicated receptionists, on hand 24/7, to look after everything your in-house team does and more. Their can-do attitude and attention to detail delivers outstanding service to your customers and staff, and significant cost savings for you. Moneypenny's reputation for high quality outsourced call handling makes us the #1 choice for businesses and organisations across all sectors. We invest in our people, giving them world-class training and support to ensure they exceed your service expectations. Overflow support or fully outsourced provision. Instantly scalable to meet demand. Calls transferred to your team wherever they are. Call & message history available online.

Grow your law firm with a team of Virtual Legal Receptionists that become a true extension of your business. Our behind-the-scenes superstars are experts at WOW-ing your callers, completing client intakes, screening for solicitors, and saving attorneys time. Direct all of your calls to the phone number that we provide and allow our Virtual Legal Receptionist team to start working their magic. We will never place your calls on hold to grab another call. Your account changes will be live within 24-hours. Speak with our Growth Solutions Strategist and discover how Back Office Betties can help your law firm achieve your goals.

SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine but operating now all over the world in over 5 locations. We have a decade of expertise in delivering an excellent 24/7/365 third party customer service in 42 languages to more than 140 different businesses all around the world. Our support specialists are dealing with various inquiries from the end users in a timely and efficient manner by covering all possible channels of communication that can be easily integrated in our in-house built QCRM system upon our clients’ wish. We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution, and we want all of our clients to achieve success as quickly as possible.

Datascribe Virtual Office is the ultimate secretarial support system where proprietary technology and information go hand in glove. With our virtual office services, you can avail the attention of one of many virtual legal assistants we have on our roster, to exclusively tend to your incoming and outgoing work requests. Our legal assistants are specifically trained in the art of handling legal queries and facilitating appointments with the firm, generating business in the process. With highly qualified Legal professionals at our desks, you will be entitled to our virtual support services round the clock, so you do not miss that important phone call in the middle of the night, requiring your legal attention. Our Virtual assistants are medico-legal subject matter experts in personal injury and medical malpractice. Acquiring their services would be equivalent to having an attorney or a medical professional, depending on the subject matter, to tend to your potential clients.