Best AI Agents for Intercom
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Compare the Top AI Agents that integrate with Intercom as of November 2025
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This a list of AI Agents that integrate with Intercom. Use the filters on the left to add additional filters for products that have integrations with Intercom. View the products that work with Intercom in the table below.
What are AI Agents for Intercom?
AI agents are autonomous systems designed to perform specific tasks by simulating intelligent behavior. They can perceive their environment, make decisions, and take actions to achieve particular goals based on their programming or learning. These agents can be rule-based, relying on pre-set instructions, or machine learning-based, adapting their behavior over time through experience. AI agents are used in various applications, from virtual assistants to self-driving cars and even decision-making systems in business. Their capabilities range from simple automation to complex problem-solving and predictive tasks. Compare and read user reviews of the best AI Agents for Intercom currently available using the table below. This list is updated regularly.
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1
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
2
Assembled
Assembled
Assembled's AI agents deliver intelligent automation across chat, email, and voice that listens, reacts, and takes real action to resolve complex issues. AI Chat Agents automate up to 70% of cases with natural conversations, connecting to tools like Shopify for actions beyond answers. AI Voice Agents handle unlimited simultaneous conversations with lifelike interactions, eliminating phone trees and wait times while providing 24/7 support capacity. AI Email Agents resolve cases instantly, clearing backlogs and maintaining fast response times during volume spikes. All agents integrate seamlessly with your knowledge base, CRM, and internal tools, maintain brand consistency with custom style guides, provide smart handoffs with full context, and scale infinitely without headcount.Starting Price: Talk to sales to learn more -
3
Zapier
Zapier
Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.Starting Price: $19.99 per month -
4
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
5
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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6
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
7
Agent.ai
Agent.ai
Agent.ai is a professional network and marketplace for AI agents, offering a platform where users can discover, connect, and hire AI agents to perform specific tasks. This platform acts as a hub for individuals and businesses seeking to integrate AI agents into their workflows, whether for automation, data processing, or other specialized tasks. It allows users to explore a wide range of AI agents tailored to different needs and industries, making it easier to find the right AI solutions for various use cases. Agent.ai aims to foster a community of AI enthusiasts and professionals to connect, collaborate, and advance the field of AI-driven automation.Starting Price: Free -
8
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
9
Skypoint AI Platform
SkyPoint Cloud
The Skypoint AI Platform is a powerful data and AI solution designed for regulated industries like healthcare, finance, and the public sector, enabling seamless data integration and advanced AI-driven automation. Built on an open-architecture data lakehouse, it consolidates structured and unstructured data into a single source of truth while ensuring governance, security, and compliance. The platform provides end-to-end AI capabilities, including business intelligence, AI agents, and copilots, helping organizations streamline operations and improve decision-making. By leveraging compound AI systems with specialized language models, retrievers, and external tools, Skypoint delivers tailored, intelligent solutions to meet industry-specific challenges.Starting Price: $24,995/month -
10
Fini
Fini
Fini is the AI platform redefining enterprise customer support. Our AI agent, Sophie, acts like your best support rep—resolving up to 80% of tickets end-to-end with no human intervention. Trained on your existing knowledge base and workflows, Sophie delivers fast, accurate, and on-brand responses across tools like Zendesk, Intercom, Slack, Discord, and more. Built for complexity, Sophie goes beyond chat: she can take action, personalize responses, remember past conversations, and continuously improve. SOC 2, GDPR, HIPAA, and ISO compliant, Fini is trusted by industry leaders like HackerRank, Qogita, and Columntax to scale support and cut costs—without sacrificing customer satisfaction. Launch in minutes, improve in days, and transform your support operation in 60.Starting Price: $0.69 per resolution -
11
TeamCreate AI
TeamCreate AI
Build your dream team in minutes with TeamCreate AI. AI co-workers go beyond assistants, assign them tasks, connect them to 200+ apps and tools, and communicate via Slack and email. TeamCreate AI workers are no-code and customizable for roles in sales, marketing, finance, product, support, operations, and more. Unlike single-function AI assistants, you can tailor your AI worker to your specific needs, like a quick-learning junior hire. Simply assign or ask them to perform tasks and watch them adapt rapidly. From startups to public companies, the key to success is hiring great people and figuring out how to pay for them. With TeamCreate AI workers, businesses can scale rapidly without financial constraints and time-intensive recruitment and onboarding. Think of your new AI worker as a fast-learning junior hire. Assign tasks and leverage their multilingual skills (English, Mandarin, Spanish) for seamless team integration.Starting Price: $8.50 per 1M AI cycles -
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Latenode
Latenode
Latenode offers no-code simplicity, full-code power, and AI intelligence. Build and automate interactions between any services that have APIs. Use no-code nodes, or write your own code. Instead of spending time searching for the necessary API and going through the documentation, simply voice your request to the AI assistant and receive ready-made code. Latenode is a powerful data platform designed to simplify the integration of various marketing tools. It provides an integrated system that eliminates data discrepancies and enhances operational efficiency through seamless integration. Ready-made connectors for popular SaaS services or custom code for complete freedom. Send a Slack notification to your team and an email confirmation to the client. Use conditional logic to route your scripts based on incoming data. Use a cloud-based API building kit to create workflows that connect any applications.Starting Price: $17 per month -
13
Lantern
Lantern
Lantern is an AI-powered revenue platform designed to help sales and marketing teams close deals faster and smarter by consolidating customer, prospect, and intent data into a unified system. The platform offers tools such as Champion Chaser, which increases the sales pipeline by monitoring signals within the customer base, and Buyer Persona Tracker, which tracks when new buyers join a target account and auto-populates their data. Lantern's Workflow Engine integrates with over 50 applications, automating updates based on customer actions, from job changes to call insights, ensuring teams stay ahead of engagement opportunities. By centralizing data, Lantern empowers teams to leverage AI-powered insights, streamline sales tools, and achieve unprecedented growth. The platform is SOC II secure and offers quick deployment with numerous app integrations.Starting Price: $25,000 per year -
14
VoltAgent
VoltAgent
VoltAgent is an open source TypeScript AI agent framework that enables developers to build, customize, and orchestrate AI agents with full control, speed, and a great developer experience. It provides a complete toolkit for enterprise-level AI agents, allowing the design of production-ready agents with unified APIs, tools, and memory. VoltAgent supports tool calling, enabling agents to invoke functions, interact with systems, and perform actions. It offers a unified API to seamlessly switch between different AI providers with a simple code update. It includes dynamic prompting to experiment, fine-tune, and iterate AI prompts in an integrated environment. Persistent memory allows agents to store and recall interactions, enhancing their intelligence and context. VoltAgent facilitates intelligent coordination through supervisor agent orchestration, building powerful multi-agent systems with a central supervisor agent that coordinates specialized agents.Starting Price: Free -
15
Fin
Intercom
Fin is a leading AI agent designed to deliver exceptional customer service by providing high-quality answers and resolving complex queries faster than competing AI agents. It features an all-in-one workspace to analyze, train, test, and deploy AI models without coding, enabling continuous improvement in customer interactions. Powered by the patented Fin AI Engine™, the platform refines queries, generates responses, validates accuracy, and optimizes performance for reliable outcomes. Fin integrates seamlessly with popular helpdesk platforms like Intercom, Zendesk, and Salesforce, supporting omnichannel communication across voice, email, live chat, and social messaging apps. It offers 24/7 support with human handoff and customizable workflows to fit existing business rules. With a pricing model based on resolutions, Fin ensures cost efficiency while driving outstanding customer experience.Starting Price: $0.99 per resolution -
16
BotDojo
BotDojo
BotDojo is an enterprise-grade AI enablement platform that empowers organizations to design, deploy, monitor, and scale intelligent agents across chat, voice, email, and web channels using a low-code visual workflow builder, while integrating deeply with enterprise data sources and systems. It provides over 100 ready-made templates to accelerate common use-cases (such as support automation, knowledge search, sales insights, and internal ops), supports branching logic, memory, tool orchestration (code, RPA, web browse), and connects to CRMs, ticketing systems, and databases. BotDojo also delivers human-feedback loops and continuous agent learning by enabling employees to coach agents via feedback queues, codifying corrections into memory and prompts, and evaluating performance through robust observability (audit trails, metrics such as deflection, first-contact resolution, and cost per interaction).Starting Price: $89 per month -
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Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
18
Lorikeet
Lorikeet
Lorikeet is an AI support agent designed to handle complex customer service issues by following the same workflows as human agents. Unlike basic AI chatbots limited to simple queries, Lorikeet's unique architecture enables it to perform tasks equivalent to human agents, allowing companies to scale their support without increasing headcount. The AI agent integrates seamlessly with existing support systems, accessing help centers, reference materials, and standard operating procedures to provide accurate and contextually relevant responses. It engages with customers when it has sufficient context and defers to human agents when necessary, ensuring appropriate and confident interactions. Lorikeet's agent follows complex, multi-step processes, gathering data, making decisions, contacting internal teams as required, delivering human-like conversations, and being highly reliable.Starting Price: $500 per month -
19
Sana
Sana Labs
One home for all your learning and knowledge. Sana is an AI-powered learning platform that empowers teams to find, share, and harness the knowledge they need to achieve their missions. Give everyone a more immersive learning experience by blending live collaborative sessions with personalized self-paced courses. All from one platform. Lower the barrier to sharing knowledge by letting Sana Assistant generate questions, explanations, images, and even entire courses from scratch. Empower anyone to keep up the energy and engagement with interactive quizzes, Q&A, polls, stickynotes, reflection cards, recordings, and more. Integrate Sana with all your team apps and make your entire company’s knowledge searchable in under 100ms. Github, Google Workspace, Notion, Slack, Salesforce. You name it, Sana can query it. -
20
Alhena
Alhena.ai
Alhena AI is an intelligent chatbot and shopping assistant platform designed to elevate eCommerce customer support and sales. It provides personalized shopping experiences by recommending products to customers, automating common customer service tasks, and reducing operational costs. By integrating with existing eCommerce platforms such as Shopify and WooCommerce, Alhena AI offers seamless automation of returns, order tracking, and more complex queries, ensuring faster customer support. With its AI-driven analytics, businesses can gain actionable insights, optimize their product offerings, and refine customer interactions, all while maintaining brand consistency. -
21
AIssist.io
Aissist.io
Aissist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration. (Video, PDF) Built with GPT from scratch - splendidly powerful and human-like. Tailored to your business - customized to your products, processes and brand voice. Native support of Image and Video - inherently support multimedia input Multi-task, full-cycle automation - able to automate most of the tasks: tag, respond, follow up, escalate, summarize, update, analyze, and much more. Connect anything - connect and update any system & database with publicly accessible APIs. Omni-channel and all major languages - supports all channels (chat, email, social media, SMS, WhatsApp, etc) and all 57 major languages. -
22
Refold
Refold AI
Refold.ai offers enterprise-grade AI integration agents designed to automate complex workflows and manage legacy systems like SAP, Oracle Fusion, and Workday Finance. Their AI agents handle custom logic, unpredictable APIs, and integration challenges so teams can focus on product development instead of manual system work. The platform features memory graphs, real-time adaptation, and auto-fixing workflows that enable effortless scaling and robust integration lifecycle automation. Refold supports cloud and on-premise deployment across AWS, GCP, Azure, and air-gapped environments. Trusted by leading companies, Refold reduces integration bottlenecks, accelerating enterprise sales and cutting total cost of ownership by over 50%. It’s built for solution engineering, professional services, product teams, and AI teams needing seamless, scalable integrations. -
23
Beam AI
Beam AI
Beam AI is a leading platform specializing in agentic process automation, enabling businesses to deploy self-learning AI agents that streamline operations and reduce costs. Utilized by Fortune 500 companies and startups alike, Beam AI's agents deliver precise, efficient task automation comparable to human performance, operating continuously to minimize errors and enhance productivity. The platform offers a diverse range of pre-trained agents tailored for various workflows, including customer service, data extraction, email categorization, appointment management, and financial reporting. Additionally, Beam AI provides tools for creating and customizing AI agents to fit unique organizational needs, integrating seamlessly with existing systems to optimize workflows and drive business efficiency. -
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O-mega
O-mega
O-mega is the world's first productivity platform for multi-agent teams, enabling businesses to build AI agents for autonomous work. These agents are designed to take action safely, knowing when and how to use tools to execute tasks under the right conditions. They collaborate effectively across processes, departments, roles, and authorization levels, all while being aware of organizational context, mission, guidelines, and industry standards. O-mega connects agents universally to any platform, API, browser, or legacy system, including Slack, GitHub, Dropbox, Google, Microsoft, AWS, Shopify, Salesforce, Stripe, WordPress, LinkedIn, Twitter, YouTube, Discord, Apple, WhatsApp, and more. This connectivity allows for the automation of any business process through agentic process automation, with AI agents capable of handling tasks such as publishing blogs and posts, processing invoices, onboarding new employees, and generating weekly financial reports. -
25
Lumivar
Lumivar
Lumivar is an AI-driven platform tailored for the automotive industry, offering intelligent agents that manage inbound calls, provide instant responses, and guide customers in purchasing parts or scheduling services around the clock. These agents automate routine tasks, ensuring that clients receive prompt and accurate information without long waits. Key features include 24/7 call handling, real-time inventory checks, CRM synchronization, and smart call routing to direct complex issues to the appropriate team members. Additionally, Lumivar's agents can automatically schedule appointments for services like oil changes or tire rotations, verify parts availability during calls, and send automated reminders to reduce no-shows. By efficiently managing inquiries across all channels, Lumivar helps automotive businesses enhance customer experiences, minimize missed opportunities, and focus on growth and innovation. -
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Airweave
Airweave
Airweave is an open source platform that transforms application data into agent-ready knowledge, enabling AI agents to semantically search across various apps, databases, and document stores. It simplifies the process of building intelligent agents by offering no-code solutions, instant data synchronization, and scalable deployment options. Users can connect their data sources using OAuth2, API keys, or database credentials, initiate data synchronization with minimal configuration, and provide agents with a unified search endpoint to access the necessary information. Airweave supports over 100 connectors, including integrations with Google Drive, Slack, Notion, Jira, GitHub, and Salesforce, allowing agents to access a wide range of data sources. It handles the entire data pipeline, from authentication and extraction to embedding and serving, automating tasks such as data ingestion, enrichment, mapping, and syncing to vector stores and graph databases. -
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100x
100x
100X is an AI-powered platform designed to troubleshoot complex software systems by autonomously analyzing tickets, alerts, logs, metrics, traces, code, and knowledge to pinpoint problems and remediate issues. It operates through a multi-step process: connecting to your environment to build a comprehensive knowledge graph, automatically investigating every incoming alert or support ticket, dynamically querying telemetry and connecting signals across systems, isolating specific system issues with supporting evidence, suggesting proven fixes with relevant context, and learning from every resolution by capturing commands, fixes, and failure patterns discovered by your team. 100X integrates with tools like Datadog, Grafana, LaunchDarkly, Jenkins, Kafka, Redis, and Salesforce, and can be deployed within your cloud environment, ensuring data is accessed, processed, and stored entirely within your cloud boundary. -
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LiveX AI
LiveX AI
LiveX AI delivers human-like, agentic AI assistants designed to increase retention, drive revenue growth, and reduce support costs for B2C and DTC brands. Its AI agents, available across chat, voice, email, search, QR codes, SMS, and in-app messaging, engage users empathetically to resolve issues, update accounts, recover carts, guide purchases, and even proactively prevent churn with personalized, real-time interactions. Supporting full customer journey coverage, from pre-sale assistance and onboarding to loyalty and support, these agents achieve up to a 35% reduction in churn and over 90% self-service resolution rates, turning customer experience into a scalable growth engine. The platform features omnichannel reach, fast deployment, enterprise-grade reliability, and integrations with tools like Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. LiveX AI also empowers human agents through real-time assistance. -
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Incredible
Incredible
Incredible is a no-code automation platform powered by agentic AI models designed for real work across applications, letting users create AI “coworkers” that perform complex, multi-step workflows merely by describing tasks in plain English. These AI agents integrate with hundreds of productivity tools, CRMs, ERPs, email systems, Notion, HubSpot, OneDrive, Trello, Slack, and more to perform actions like content repurposing, CRM health checks, contract reviews, and content calendar updates without writing any code. Its architecture supports parallel execution of hundreds of actions with low latency and handles large datasets efficiently, dramatically reducing token limitations and hallucinations in data-critical tasks. The latest model, Incredible Small 1.0, is available in research preview and via API as a drop-in alternative to other LLM endpoints, offering high-precision data processing, near-zero hallucination, and enterprise-scale automation. -
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Amazon Quick Suite
Amazon
Amazon QuickSuite is a unified generative-AI and analytics workspace designed to help business users, analysts, and domain experts turn data, workflows, and internal knowledge into actionable insights and automation. The platform brings together multiple capabilities; interactive dashboards and visualizations (leveraging the existing QuickSight service), natural-language Q&A and generative BI, workflow automation, deep data discovery and research agents, and connector support for enterprise systems and SaaS tools. From a data perspective, QuickSuite enables users to connect multiple data sources, spreadsheets, cloud warehouses, third-party apps, and on-premises systems, and ask questions in plain language, build dashboards, schedule reports, or trigger automations. From a workflow perspective, it allows non-technical roles to automate routine tasks, such as report generation, alerting, or data onboarding, through agent-powered flows.
