WordPress Ultimate CSV Importer Reviews

stay away from this plugin and company, not working and they not refund i wanted to share my experience with this plugin and company. i have a eshop based on woocommerce, and after some time i wanted to migrate all products data to a new installation with same plugins, theme, and without any customization. i searched and try many plugins out there to check witch plugin is fit on my needs. after many fails on data migration i found this plugin that they promise of all data will be migrated with just one click on any situation, then i check their price for pro version (149.00 dollars) and i was thoughts that its a pro plugin and yeah maybe i found a solution for my problem (not many plugins cost 149 dollars) so i buy the pro version and i install first on my localhost server to experiment with it before start any migration on the live website, (I want to emphasize that I just wanted to transfer products data such as categories, attributes, product images etc nothing else). and here is where the things messed up, the plugin just doesn’t work at all, the export function not export any data, i tried all export extensions such as CSV, XML, JSON nothing was worked, then i contact them to check what is going wrong, after 3 days of waiting for response they finally response to me asking for ftp access and wp admin, so i gave the login details to them and also i told them to not make anything or change/install on my website because it is a live eshop, so guess what, they install another plugin without asking me and when i ask them why they install a plugin that have nothing to do with export/import functions they response that they don’t install any external plugin (liar), after that they install the beta version of their plugin (version 6) on my website so they fix the export function but only for csv… ok lets try csv to import the data, guess the import function doesn’t work (damn… 10 days have been passed form first contact) finally they fix the export and import function but ohh damn it the data is not imported… all products was imported without any categories, attributes, images… 5 more days passed form they last response that promise me they will fix anything and they import the data in my behalf so don’t need to worry… after many tries nothing was transferred to the new installation and i told them to refund my money but they decline my decision as they told me that they couldn’t replicate the same problem in their development server, so they cannot issue the refund for my dispute. i copy they refund policy as you can see below, A refund is only provided when – A product you purchased from Smackcoders is not working as promised/defined in our website. – A product you purchased is buggy, incomplete or not resolved in time. – After confirmation with the Smackcoders developer team with the proper development environment to test the case. and i told them that all my scenarios are covered by your refund policy, so why you not refund my money back? after i told them that i will write negative reviews for their plugin and their company, they respond to me that they will refund my money, but still no money have been refund and 1 week have passed from their last message, and i contacted them again yesterday, read below their respond for my refund Hi, We are not having sales for the last few days through Paypal, and the already available amount got transferred automatically, so we are waiting for the next sale to happen through Paypal to refund the money. We thought we could possibly make it before today, but unfortunately, cannot make it yesterday. As I said before, you will get the refund for sure. I understand your urgency but please understand our situation too. We are also waiting to process the refund. If you do not have belief in my emails, kindly share your contact number, concern higher-end team will contact you and explain things briefly. Regards, Muthukumar, Smackcoders support. it is really funny for a company (they not have money on the paypal account or whatever)… i don’t believe that they will refund my money so thats why i wanted to share my experience with all of you so anyone else won't get the same like me.. i pastebin all conversation for anyone who want to read the full conversation between me and them you can just read it here: pastebin.com/JfXi2JjW