Workstation HelpDesk Icon

Workstation HelpDesk

prealpha

HelpDesk for Customer Relation Management on single workstation.

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Description

The program has been developed under Delphi XE5, for Windows XP, 7.
It's intended as a single workstation support to follow up customer relations. Allows short notes of customer requests. Status of request. Additional memo and email sending by default Client. Search by filtering. Issue of tickets for scheduled followup. Tag system

Workstation HelpDesk Web Site

Categories

CRM

Features

  • Hotline support for single station
  • Customer request management
  • Tagging records with status and category
  • Action scheduler by ticket issueing
  • Email and Contacts within the program
  • Reports
  • Searching capability
  • Printings

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Additional Project Details

Languages

English

Intended Audience

Customer Service

User Interface

Win32 (MS Windows)

Programming Language

Delphi/Kylix

Registered

2013-04-13

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