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Super HelpDesk is a free sofware to help IT department to collect case request then follow cases to user, it can auto generate monitor window for manager to monitor IT team jobs . and IT enginner can take case/handle over case/close case/update case easily. also each case will be logged in records can be review anytime. 13692277450@139.com. pls access http://www.pavogroup.top to get lastest version.
Features
- Collect employee IT issue request
- IT engineer know what should he do
- IT manager know how many cases handle by IT engineer
- IT mananger know how many cases request by department
- many other useful functions....
- new version will be more powerful
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very useful tool for IT