Other Useful Business Software
Cloud-based help desk software with ServoDesk
What if You Could Automate 90% of Your Repetitive Tasks in Under 30 Days? At ServoDesk, we help businesses like yours automate operations with AI, allowing you to cut service times in half and increase productivity by 25% - without hiring more staff.
Grafana: The open and composable observability platform
Grafana is the open source analytics & monitoring solution for every database.
Keep company data safe with Chrome Enterprise
Make AI work your way with Chrome Enterprise. Block unapproved sites and set custom data controls that align with your company's policies.
The Future of Union Management and Benefits Administration Software Is Here
Introducing the sole contemporary, cloud-based platform for unions. Our comprehensive suite comprises two fully customized systems dedicated to union management and benefits administration, seamlessly integrated with a cutting-edge website and secure member portal.
Call Center Quality Assurance Software
QEval is a cloud-based solution that enables call centers to manage quality and compliance-related requirements. Key features include integrated online coaching for agents, role-based access control, trend reports, and recording encryption. Etech’s QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It leverages the power of artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply “checking a box.” With AI-powered speech analytics, QEval provides valuable performance insights that help interpret emotional cues for improved call center quality monitoring and effective agent coaching.
