This web app builds forplication handles tasks associated with a helpdesk. The program currently uses PHP and MySQL. Users can add, modify, and delete such things as current tasks. A new version is about to be released
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In use in a busy campus since 2004, call number 35757 was logged this morning- just checking out version 2. has been a great stable app even running on IIS !! - Thanks very much and keep up the good work ;-)
I did download and trial. It's not really suitable as a scalable solution. I downloaded Numara Track-It! Help Desk Software which is better if you need an enterprise solution.