I've recently installed and configured PGV 4.2.3, and all was working well. I invited more users to sign up, and they apparently did so successfully, and are now able to log in (from what they tell me, at least).
However, now I seemed to be locked out of my own site. Whenever I login on the login page, I'm redirected back to the login, with no message indicating a failure. However, when I enter incorrect credentials, I am alerted that my information is incorrect. This leads me to believe I can technically login to the site, but can't get to any of the actual GEDCOMs.
I've read about the same issue with earlier versions of the software, but can't seem to find this issue happening with 4.2.3. Any help would be appreciated, since now I (the admin) am the only one who can't see the site!
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
John
Do you have a direct domain? www.yourPGVsite.com ? are you using the www or are you accessing at yourPGVsite.com?
If you do not have your virtual domains properly set, PGV may be unable to resolve the login to the correct domain.
Otherwise, change the CONFIG setting in Config.php to FALSE and access the install.php script and check your admin status.
-Stephen
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Anonymous
-
2010-02-27
Stephen,
Thanks for the quick reply! I'm actually at a subdomain, http://familytree.mysitename.com . Where should I look to verify this is resolving correctly? (And is it possible that it's fine for other users if this is the issue?)
I've also done the CONFIG modification you suggested, and my user account seems fine, and has admin privileges.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Anonymous
-
2010-02-27
Aha, that does seem to be the issue. I can successfully login through www.mysitename.com/familytree, where it actually resides. Are the virtual domains to be set within PGV, or on my host?
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
PGV is going to accept log-ins at the URL recorded as part of your PGV configuration, and no where else.
If you wish to use a different URL, then be sure that that URL is actually resolved/forwarded to the PGV URL and not just a simple virtual name. Others may assist further on URL resolution.
-Stephen
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
The server URL field in the config.php file should be empty.
If it's empty, the proper value will be supplied whenever you access PGV, no matter what URL you used to get there.
You might have to edit config.php manually to set this field empty. Newer versions of PGV should do this properly, but some of the older versions, released when the Install wizard was new, don't - they fill the field with whatever value was calculated at the time the Wizard was first used.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I've recently installed and configured PGV 4.2.3, and all was working well. I invited more users to sign up, and they apparently did so successfully, and are now able to log in (from what they tell me, at least).
However, now I seemed to be locked out of my own site. Whenever I login on the login page, I'm redirected back to the login, with no message indicating a failure. However, when I enter incorrect credentials, I am alerted that my information is incorrect. This leads me to believe I can technically login to the site, but can't get to any of the actual GEDCOMs.
I've read about the same issue with earlier versions of the software, but can't seem to find this issue happening with 4.2.3. Any help would be appreciated, since now I (the admin) am the only one who can't see the site!
John
Do you have a direct domain? www.yourPGVsite.com ? are you using the www or are you accessing at yourPGVsite.com?
If you do not have your virtual domains properly set, PGV may be unable to resolve the login to the correct domain.
Otherwise, change the CONFIG setting in Config.php to FALSE and access the install.php script and check your admin status.
-Stephen
Stephen,
Thanks for the quick reply! I'm actually at a subdomain, http://familytree.mysitename.com . Where should I look to verify this is resolving correctly? (And is it possible that it's fine for other users if this is the issue?)
I've also done the CONFIG modification you suggested, and my user account seems fine, and has admin privileges.
Aha, that does seem to be the issue. I can successfully login through www.mysitename.com/familytree, where it actually resides. Are the virtual domains to be set within PGV, or on my host?
PGV is going to accept log-ins at the URL recorded as part of your PGV configuration, and no where else.
If you wish to use a different URL, then be sure that that URL is actually resolved/forwarded to the PGV URL and not just a simple virtual name. Others may assist further on URL resolution.
-Stephen
The server URL field in the config.php file should be empty.
If it's empty, the proper value will be supplied whenever you access PGV, no matter what URL you used to get there.
You might have to edit config.php manually to set this field empty. Newer versions of PGV should do this properly, but some of the older versions, released when the Install wizard was new, don't - they fill the field with whatever value was calculated at the time the Wizard was first used.