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Installation Issue

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2009-08-17
2013-05-30
  • Doug Kostelnik

    Doug Kostelnik - 2009-08-17

    Hi,
    This is my first crack at setting up a web site. I have godaddy hosting the services.

    Anyways, I am going through the install process and am getting the following error:

    ERROR 256: PDO/mysql is not installed.

    Fatal error: PDO/mysql is not installed. in D:\Hosting\2727989\html\xxxxxxxx\includes\classes\class_pgv_db.php on line 108

    I have a MySql database created, but don't know how to get the software to recognize it. This error is the result of attempting to start the initial configuration process.

    How does the app determine the database that it is to use? I have a MySQL 5.x database enabled for the account.

     
    • Anonymous

      Anonymous - 2009-08-17

      The error message gives the answer: "PDO/mysql is not installed"

      You will need to talk to godaddy about that. Either they need to install PDO for mySQL, or if it is installed, they need to enable for you.

      Once that is done you will be able to complete the install, part of which will be to answer the questions about your database.

       
    • Stephen Arnold

      Stephen Arnold - 2009-08-17

      From other messages:
      GoDaddy tech support replied to my question with:
      “on a shared server hosting account, this would not be possible <loading PDO before SQL>. You would need a Virtual Dedicated or Dedicated server in order to make this level of modification.”

      Not sure which environment you are using. Check with Wes as he uses GoDaddy Hosting.
      -Stephen

       

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