OTRS - Manager Icon

OTRS - Manager

inactive
5.0 Stars (5)
19 Downloads (This Week)
Last Update:
Download OTRS-Manager-Devel-Norfolk-20100521.zip
Browse All Files
Windows

Screenshots

Description

The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.

OTRS - Manager Web Site

Features

  • Fast OTRS access without HTML/Browser
  • Easy to use
  • Powerfull functions / plugins
  • Integrated SLA and escalation management
  • Easy customization
  • Automatic login to OTRS
  • Supports Integrated Windows Authentication (IWA)
  • Supports LDAP and ADS access for imbedded customer informations

KEEP ME UPDATED

User Ratings

★★★★★
★★★★
★★★
★★
5
0
0
0
0
ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
Write a Review

User Reviews

  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Great product otrs-manager

    Posted 12/19/2012
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    fast download and works, recommended.

    Posted 11/13/2012
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Easy to install and use.

    Posted 09/15/2012
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    gracias

    Posted 03/24/2012
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Great Product. Waiting for updates!!

    Posted 03/25/2010
Read more reviews

Additional Project Details

Languages

English, German

Intended Audience

Customer Service

User Interface

GTK+

Programming Language

PHP

Registered

2007-02-07

Thanks for helping keep SourceForge clean.

Screenshot instructions:
Windows
Mac
Red Hat Linux   Ubuntu

Click URL instructions:
Right-click on ad, choose "Copy Link", then paste here →
(This may not be possible with some types of ads)

More information about our ad policies
X

Briefly describe the problem (required):

Upload screenshot of ad (required):
Select a file, or drag & drop file here.

Please provide the ad click URL, if possible:

Get latest updates about Open Source Projects, Conferences and News.

Sign up for the SourceForge newsletter:

No, thanks
Screenshots can attract more users to your project.
Features can attract more users to your project.