Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems.
It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc...
It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes.

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Additional Project Details

Intended Audience

Information Technology, Financial and Insurance Industry, Healthcare Industry, Customer Service, Telecommunications Industry, System Administrators

User Interface

Web-based

Programming Language

C++, Java

Database Environment

MySQL, PostgreSQL (pgsql), Microsoft SQL Server

Registered

2005-10-17