Other Useful Business Software
Grafana: The open and composable observability platform
Grafana is the open source analytics & monitoring solution for every database.
Desktop and Mobile Device Management Software
Desktop Central is a unified endpoint management (UEM) solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.
Modernize identity security with MFA, SSO, and self-service password reset
ADSelfService Plus is an on-premises access management solution that caters to businesses across various industries, such as IT, banking, engineering, education, aviation, and telecommunications.
Real-Time Emergency Mass Notification System to Alert Groups of All Sizes
RedFlag is an easy to use multi-channel emergency mass notification system allowing you to deliver real time alerts and critical information to groups of any size. Our industry leading emergency mass notification system can be used by small businesses up to enterprise corporations to gain visibility into events happening in the field, efficiently coordinate resources, and make smart data-based decisions when emergency events occur.
The best cloud dialer in the world
Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
