🎯 Revolutionary Visual Design

• Drag-and-Drop Process Designer: No complex configuration needed. Complete complex business process modeling through intuitive drag-and-drop connections. Supports advanced nodes like conditional branches, parallel tasks, and hooks.
• Smart Form Designer: Powerful visual form building tool with rich field types (text, numbers, dropdowns, personnel selection, attachments, etc.) and flexible layouts.
• Real-time Preview & Validation: Real-time preview during process design with built-in process logic validation to prevent design errors early.
• Multi-Version Process Configuration: You can configure multiple versions of processes and easily test and switch between versions.

🔧 Ultimate Flexibility & Extensibility

• Plugin Architecture: We provide plugin extension capabilities for almost all key nodes (such as custom actions, permission validation, notification methods, etc.). Your unique business logic can be easily integrated like building blocks.
• Powerful API System: Provides comprehensive and clear RESTful APIs for seamless integration with your customer service systems, CMDB, monitoring systems, CI/CD, OA, and other third-party systems.
• Highly Customizable Permission Model: Supports fine-grained permission control based on roles, departments, or even specific business conditions to meet complex enterprise permission management needs.

💼 Enterprise-Ready Features Out of the Box

• Multi-Type Ticket Support: Easily manage various processes including IT operations, HR approvals, financial reimbursements, customer service, etc.
• Automation & Smart Routing: Supports conditional routing based on form data, automatic assignee assignment, and intelligent ticket flow.
• Comprehensive Audit Logs: Complete records of every operation from ticket creation to closure, meeting compliance and audit requirements.
• Multi-Tenant Support (Optional): Provides data isolation capabilities for SaaS providers or large enterprise groups (requires additional authorization).