Proze blends deep personalization, real-time interactivity and a drag-and-drop interface for Internal Email Communications. Proze is one of the most robust employee messaging, content-management platforms for Internal Communications. Rich visual elements can be added to your emails through a simple drag-and-drop wizard, grabbing your audience's attention and generating valuable feedback for you to analyze.

Competitive intelligence and market research software designed to save you 10+ hours each week. Get the most comprehensive competitor pricing data on the market, pulled directly from your competitors website as well as from comparison shopping engines. Now you can track every product in your assortment and analyze historical market trends, then export raw data in any format you want.

In addition, the platform offers IVR with speech recognition, multi-channel ACD, predictive dialer and customer relationship management (CRM) integrations, and built-in call recording, along with agent scripting and quality monitoring components. The software is available as a web-portal or downloadable Java-based application, which only needs Internet-ready computers and headsets to get started.

SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.

eG Enterprise is a converged application and infrastructure monitoring solution that helps organizations answer their toughest IT question: “Why is the application slow”? eG Enterprise delivers deep visibility of the entire application stack – from code to customer experience, and data center to cloud – from a single pane of glass. Get actionable insights to troubleshoot performance issues, wherever they originate, across your application environments, improving the user experience and dramatically improving IT efficiency.