JTrac is a generic issue-tracking web-application that can be easily customized by adding custom fields and drop-downs. Features include customizable workflow, field level permissions, e-mail integration, file attachments and a detailed history view.
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With over 15 years’ experience in the IT field, SysAid serves over 100K admins globally. Our unique help desk/ITSM solution is built to serve all your IT needs. SysAid provides one centralized system for: information, actions, communication, reporting, support, knowledge & more. Our easy to use ticketing system facilitates over 82M tickets a year, supporting over 2000 organizations in the US alone. We’ve been translated to more than 40 languages.
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I was up and running with jtrac in a few minutes. I haven't fully evaluated it yet, but within 20 minutes, I was able to add a user, set up a project, add an issue, then find out where my files are stored and how to change the app configuration. This project, it's setup, and the documentation are exemplary for ease of use!
Hi,Can know how to Sign a new account for jtrac....TQ
Thanks for J-trac, it's good!
very good project, thanks!
Been using JTrac for quite a while now and I haven't had problems so far.
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Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish, Russian, Slovene, Spanish, Swedish, Turkish