CTI Server for Avaya  Icon

CTI Server for Avaya

The ivrSVR is a CTI server for IVR system and front-end applications

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Description

The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.

CTI Server for Avaya Web Site

Categories

CRM

License

Other License

Features

  • ACD Login
  • ACD Logout
  • ACD SetState
  • MakeCal
  • Answer
  • Hangup
  • Hold
  • Retrieve
  • Transfer
  • Conference
  • Consultation
  • Reconnect
  • Alternate
  • DTMF
  • UserData

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Additional Project Details

Languages

English

Intended Audience

Information Technology

User Interface

Non-interactive (Daemon)

Programming Language

C++

Registered

2014-07-10

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