A Java/Struts-based Web-Helpdesk using Tomcat, Datasources and MySQL.
Users can post troubletickets, support workers can be organized in groups and can work on the tickets sent to their group. The System shall be quite configurable.

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Categories

Internet

License

GNU General Public License version 2.0 (GPLv2)

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Additional Project Details

Languages

English, German

Intended Audience

Customer Service, Developers, Information Technology, Other Audience, System Administrators, Telecommunications Industry

User Interface

Web-based

Programming Language

Java

Related Categories

Java Internet Software

Registered

2002-11-05