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helpmeict

5.0 Stars (2)
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Description

A tailored web-based ICT helpdesk system, with in-built knowledge base capabilities, CMDB functionality and statistical reporting. Fully configurable through the web interface.

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User Ratings

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ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
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User Reviews

  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    It works well and met our requirements exactly. We have been using it for years now and the fact that it's written in PHP allows easy customization.

    Posted 05/27/2011
  • 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Using it for many years in several companies... Everyone likes it. Simple yet robust workflow enginge. Needs more reporting, but thats doable on request.

    Posted 01/14/2010
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Additional Project Details

Languages

English

Intended Audience

Customer Service, Other Audience

User Interface

Web-based

Programming Language

PHP, JavaScript

Registered

2003-04-02

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