In addition, the platform offers IVR with speech recognition, multi-channel ACD, predictive dialer and customer relationship management (CRM) integrations, and built-in call recording, along with agent scripting and quality monitoring components. The software is available as a web-portal or downloadable Java-based application, which only needs Internet-ready computers and headsets to get started.

Each key step from adding/revising documents, getting feedback, completing approvals to periodic reviews is fully integrated with built in notifications.   Deploy DocTract to make sure documents have the right information, are approved by the right people, are being reviewed on a regular basis and are distributed to the right employees.

Create a positive and modern first impression to visitors with Envoy, a leading visitor management solution. Trusted by top global brands such as Pandora, Yelp, Box, and Pixar, Envory for Visitors streamlines visitor sign-in while saving reception teams time. It offers tools for visitor registration and management, notifications, visitor badges, and automating legal paperwork. Users can also take advantage of the Envory Passport mobile app.

CSS offers a full stack of financial management tools and technology platforms for originations, credit granting, revenue cycle management, billing, collections, legal and portfolio management that work as independent systems or collectively as a turn-key enterprise financial ecosystem.

The more systems you use to manage your TSP, the harder it is to run it smoothly. Key insight is missing, teams can’t communicate, and revenue falls through the cracks. That’s not a recipe for success in our book, or any for that matter. That’s where ConnectWise Manage comes in to save the day. Our award-winning PSA brings your entire TSP together into a single solution to give you a bird’s eye view of everything, so your operations never miss a beat.