GnuDialer is a complete predictive dialer for contact centers. Written in c++. It's a multi-process OOP. GnuDialer supports inbound, outbound, blended, preview, and auto campaigns. The agent can dispo, hangup, pause, conference and record calls.
InterCloud9's Predictive Dialer and call center solution provides industry leading dialing capabilities and a robust call distribution platform which handles both inbound and outbound calling capabilities. Our Cloud Based Calling Solution provides an integrated CRM, first in class reporting, call recording and a real time agent monitoring system for remote multi user environments. intercloud9.com