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Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic detection, sentiment analysis, translation, and more.
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, telemarketing, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
Awareness isn’t enough. Hoxhunt uses interactive, bite-sized trainings that employees love to dramatically increase engagement, ensure compliance, and (measurably) reduce risky behaviors.