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Double Choco Latte is a project to create a solution for managing some IT departments including software development and call center activity.
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Thanks for Dcl, it's good!
It's an overly complicated system with mediocre baked-in reporting capabilities, an ugly-as-sin database schema, and goofy behavior. Additionally, based on the commits and the bug tracker, the maintainers are virtually non-responsive to the community.
This is a great system