Other Useful Business Software
Cloud-based help desk software with ServoDesk
What if You Could Automate 90% of Your Repetitive Tasks in Under 30 Days? At ServoDesk, we help businesses like yours automate operations with AI, allowing you to cut service times in half and increase productivity by 25% - without hiring more staff.
Smarter Packing Decisions for Retailers and 3PLs
Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. So you can have the right boxes, and control how they're packed.
Build innovative business apps powered by process automation
Manage your business as a unified system of interacting processes. Use BPMN 2.0 for low-code process modeling by business people. Follow your strategic goals with process architecture that always corresponds to the structure of an actual business.
The best cloud dialer in the world
Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
Manage queues and reduce operational costs
Long queues cost businesses across the world trillions of dollars in lost sales. Customers who experience poor queuing are less likely to stay and recommend your business. Compare the performance of different locations and departments. Monitor the number of visitors waiting, average wait times, and other metrics. Give your staff the tools they need to supercharge your customer service. Recognize your team’s achievements and identify opportunities for growth. Easily measure and share performance results. Use service reports to keep track of KPIs and the effectiveness of service strategy. Eliminate in-person lines by allowing customers to join a virtual waitlist using their phones. Monitor your line in real-time. Let customers safely wait in their car, at home, or outside. Notify them when you are ready to serve them. Give customers regular updates and wait times. Make them feel like VIPs by talking to them directly and asking for their feedback.
