User Ratings

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ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 2 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 3 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 3 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 3 / 5

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User Reviews

  • CiviCRM is a seriously powerful CRM package. And it's improving all the time. We've been using it since version 2 point something. Easiest when you can find a hosting service which will handle the installation, upgrades and database management for you. Otherwise you'll need some technical skills.
  • I work with a charity that uses CiviCRM and currently we are looking at other options. From my experience, there are issues with sending group emails from CiviCRM. In particular emails not arriving. Also, from my experience, creating reusable ad-hoc reports are nearly impossible and at best, you can try modifying a report that comes with CiviCRM. Next, trying to link contacts that were related meant creating a flag but it was not possible to relate them like other databases. This meant, doing extra work to find relatable contracts and making necessary notes to ensure other administrators knew which contacts related. In many ways CivCRM is like trying to nail Jell-O to the wall. Simply put you spend a lot of time trying to get it to work but it just does what you need it to do. Sadly, if you want to migrate to another datase, from my experience CivCRM is not always migratable. Likewise, as you grow and need additional features, CivCRM does not grow with you. Finally, in my opinion, if you are comfortable with MS Access, you can create a much better database in Access than using CivCRM. However, if you do not have the MS Access skills to create a database, CivCRM is a possibility. Based on my experience, CivCRM is nothing more than a 'stop-gap,' measure until a more appropriate database can be found.
  • It is not the easiest to use but it is worth trying to master it.
  • Very like for my company
  • We tried using this software for our non-profit for about a year now but are seriously considering switching to something else. It's not intuitive nor easy to use. If you have full-time staff using it on a daily basis and can pay consultants to fix the default configurations and babysit, it may work for you. If you are small like us, you'll find the cumbersome design and operation of the software is too much of a burden. Simple tasks like sending e-newsletters to your contacts is a major ordeal. It's also frustratingly slow running in our configuration as a Wordpress plugin on a VPS.
    2 users found this review helpful.
  • Eine erstaunliche Arbeit. Einmal habe ich installiert Drupal, Verständnis CiviCRM war der einzige Lernkurve. Die Funktionen dieser Software sind erstaunlich. Extrem flexibel und anpassbar. Ich liebe die Reise.
  • Nice and easy to use.
  • CiviCRM has provided more than what I expected. Thank you so much.
    1 user found this review helpful.
  • best tool. Ever :)
  • All I use. Keep up the good work.
  • Overall, it works great and its FREE!
  • Simply perfect!
  • excellent tiny programme that gives all those bloated freewares a thumbdown.
  • Nice and very helpful! Thank you!
  • Simple, intuitive, and very easy to use.
  • nice and simple GUI, i like it a lot better.
  • An amazing work. Once I installed Drupal, understanding CiviCRM was the only learning curve. The capabilities of this software are amazing. Extremely flexible and customisable. I'm loving the journey.
  • Great CRM Application. Find huge collection of web software on http://www.indiworldweb.com
  • Many good and useful reports are available in CiviCRM. Don't bypass this well-written software.
    1 user found this review helpful.
  • A little bit complex for non technical users. Dolibarr ERP/CRM is a best choice for non technical users.
  • No software installation or hardware required!!! EazyBusiness (www. eazybusiness.com) offers a cloud-based, on-demand suite of popular open source applications including CRM, HRM, CMS, eCommerce, Email Collaboration & more for only $19.95 / month. The The EazyBusiness suite offers popular applications including vtiger, Zimbra, OrangeHRM, Joomla, Dimdim and similar apps with Single-sign-on, common admin, cross-app integration., and a host of other services>>
  • Extremely powerful CRM software for the non-profit sector. Well supported and ready to integrate with either Joomla or Drupal CMS systems.
  • Très complet et bien fait! Merçi aux developpeurs