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CETA Support

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Customised helpdesk and issue tracking system

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Description

A custom helpdesk and tracking system for use with multiple paying clients and multiple developers and support assistants.

We have always had issues with using multiple systems for our client-facing helpdesk and our development tracking databases.

We have decided to spend some time developing something that suits our needs more specifically, and we are open-sourcing the project so that others may benefit if they find it useful.

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Service Support

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Additional Project Details

Intended Audience

Information Technology

User Interface

Web-based

Programming Language

PHP

Registered

2012-09-21

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