Call center and CRM based on Asterisk IP PBX, SugarCRM and GNUdial.
Call Center (inbound/outbound), CRM and predictive dialing funcionalities in one package.

Project Activity

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Telephony, Enterprise, CRM

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Citizen Development and the Consumerization of IT Citizen Development and the Consumerization of IT Icon
Citizen Development and the Consumerization of IT Icon

How is your organization empowering citizen developers to create their own solutions to improve productivity?

Citizen developers are regular end-users who utilize low-code platforms, which empower them to create or customize applications which they and their colleagues can use, without the input of central IT. Citizen development software can enable any user to build applications or improve the efficiency of their business processes. It’s ultimately about putting more responsibility (and more technological capability) in the hands of workers.

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Additional Project Details

Intended Audience

Telecommunications Industry

User Interface

Web-based, Console/Terminal

Database Environment