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Enterprise-grade ITSM, for every business

Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity.

Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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User Reviews

  • Have been using it close to three years now. It kicks propreitary tools' a**.
  • Very useful project!
  • Up until about version 3.34.1.0 it was great. I just now installed version 4.3.1.2550 I could not get it to configure the same way that I did before. I used to have it send screenshots to Paint.Net but with the new version I can't no matter what I do. It seems a lot more unnecessarily complex to setup and it doesn't seem to be working correctly. I ended up removing it and installing version 3.34.1.0 back, which works fine and I got it setup in no time.
  • Great program, works with Windows 7, quick, and uses little memory/CPU when idle. FTP uploading can be a bit on the slow side, though.
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Additional Project Details

Registered

2007-08-21