bewivob srea - 4 days ago

Hi everyone,

I’m exploring ways to streamline our support operations and reduce response times. We’re particularly interested in solutions that can handle repetitive inquiries, integrate with our CRM, and improve overall customer satisfaction.

I’ve read about chatbots, AI-driven ticketing systems, and workflow automation tools, but I’m unsure which would fit our needs best. Could anyone share their experiences or suggestions regarding the best tools for customer service automation that are reliable, scalable, and user-friendly? Any insights on setup, cost, or integration challenges would also be greatly appreciated.

Thanks in advance!

 

Last edit: bewivob srea 4 days ago