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Sending fax from RDP session may not work

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yonizaf
2014-01-06
2015-09-22
  • yonizaf

    yonizaf - 2014-01-06

    On a multi-user terminal server (running Windows 2008 R2), sometimes the UI will not show up anymore until Spooler service restart.

    Steps to reproduce:
    1. Log in to a terminal server using RDP (Maybe only if other users are connected? didn't test that).
    2. Send a fax using the hylafax printer (Do not close the UI using X or Cancel buttons, but actually send the fax).
    3. Log out of the RDP session, and the log in again (using the same user, or another).
    4. Try to print to the hylafax printer again. The UI (for entering fax number etc.) does not show up.

     
  • Michal Havranek

    Michal Havranek - 2014-01-07

    Thanks for the information. I will look into it.

     
  • Markus Mohr

    Markus Mohr - 2015-09-22

    Same Problem here.

    Server 2008R2

     

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