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2015-07-10
2015-07-13
  • Fabio Tavano

    Fabio Tavano - 2015-07-10

    Hi,
    first of all thank you for your really useful program; it's good to see that there's still support for this kind of functions.

    I've Installed your program to send faxes via an Hylafax+ 5.5.0 and it all goes good until the job get queued and remains stuck with the following message:

    Document was encoded with 2DMMR, but client does not support this data format

    how can I change this behaviour?

    Thanks for your time.

    Fabio

     
  • Michal Havranek

    Michal Havranek - 2015-07-10

    Hi, I am not 100% sure, but I think the problem is between Hylafax server (modem) and the recipient. Wphfxwin7 has nothing to do with send queue.
    Is the problem on more fax numbers? Maybe your modem has wrong class support.

    Michal

     

    Last edit: Michal Havranek 2015-07-10
  • Fabio Tavano

    Fabio Tavano - 2015-07-13

    Hi,
    thanks for your soon reply.

    I think you pointed me on the right direction, so indeed you helped me a lot.

    I'm using class 1 modem because it is needed by t38modem which is the virtual fax used by hylafax on my machine.

    maybe I have to find a way to disable 2dmmr encoding during sending phase....

    Regards

     

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