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NAME, NUMBER <> selecting address book

2015-07-15
2015-07-15
  • Chris Twinn

    Chris Twinn - 2015-07-15

    Hi,

    We have wphfforwin7 all set up and we can select from the address book, but notice that the entry is submitted to the 'number to dial' as 'NAME, NUMBER <>'

    Removing the <> will let the job be submitted, but the number to dial is being sent to HylaFax as NAME, NUMBER and thus we get a busy signal as Hylafax tries to dial NAME, NUMBER.

    Surely, selecting a number from the address book should place just the number in the 'number to dial' box?

    Requesting users to remove the name and the <> is asking for trouble, especially as if they just press OK (without removing the <> or name or ,) the job is then lost.

    Regards,

    Chris.

     
  • Michal Havranek

    Michal Havranek - 2015-07-15

    Hi, are you sure, you have the right "addressbook.csv" format?
    Between the name and the number must be semicolon(;) as a separator.

    The right format of "addressbook.csv" is:
    1)NAME;NUMBER
    or
    2)NAME SURNAME;NUMBER
    3)NAME, SURNAME;NUMBER
    or so on

    FAX number format on dialog box is:

    1)FAXNUMBER - (example: 77777777 ) manual
    or
    2)NAME <FAXNUMBER> - (example: John Doe <777777> ) select from address book

    Michal

     

    Last edit: Michal Havranek 2015-07-15

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