#3177 Cannot install Wix37.exe to Windows 7 64-bit platform without seeing error.

v3.8
migrated
nobody
None
2013-08-21
2012-12-27
Brian
No

Problem installing Wix37.exe to Windows 7 64-bit platform. The message from the UI only display "Error, Retry". I am not sure what is the problem. My system have Wix 3.6, VS2010, VS2012 installed.

Discussion

  • Bob Arnson
    Bob Arnson
    2012-12-28

    Please attach %TMP%\WiX_Toolset_v3.7*.log

     
  • briankp
    briankp
    2013-01-02

    After trying to install on two other systems, it did not have problem installing. I conclude the first system I was installing have some issue. I am closing this ticket.

     
  • briankp
    briankp
    2013-01-04

    I went back to the system that gives me the error; The message: "Failed. Try Again?"
    Please see the file attachment.

     
  • Rob Mensching
    Rob Mensching
    2013-01-04

    This is a mysterious bug that we've been trying to track down for a while. Could you run Process Monitor and capture all of the changes happening to "C:\ProgramData\Package Cache" and "C:\Users\BRIAN_~1\AppData\Local\Temp{963ac4b4-a882-4471-8db9-c4adc7b42dc4}" file paths plus the wix37.exe process on this machine? A file is getting deleted out from under us and I don't know how. The Process Monitor log should show us what is going wrong.

     
  • briankp
    briankp
    2013-01-08

    I use Process Monitor v 3.03 to capture the wix37.exe process.
    I am including the log for your analysis.

     
    Attachments
  • briankp
    briankp
    2013-01-08

    This log start the capture of wix37.exe process when I runs it and then I stopped the capture after the "Failed. Try Again?" displayed in wix37.exe. The *.csv is the smallest size of 8 megabytes and the PML output is 32 megabytes (I did not attach the file). If you need other file formats, please let me know.

    Thanks!

     
  • Marijn Kentie
    Marijn Kentie
    2013-01-22

    I'm having the same issue as Sean, though in both our cases the log is different from the original poster's; ours fails to verify the packages. I'm having the issue on an XP machine. Attached the log file.

     
  • Hung Kang
    Hung Kang
    2013-06-24

    I'm having a problem installing WiX37 on a Win7 Pro SP1 box with VS 2012 installed. It starts up but does not display the installer wizard.

    I see that it has created a temporary folder
    \AppData\Local\Temp{963ac4b4-a882-4471-8db9-c4adc7b42dc4}.ba4 which contains the following files:
    mbahost.dll
    mbapreq.dll
    mbapreq.png
    mbapreq.thm
    BootstrapperCore.dll

    The contents of the .ba* folder seem to vary with some instances conta mbapreq.dll, mbahost.dll, BootstrapperCore.dll and others having just the mbahost.dll.

     
    Attachments
  • Rob Mensching
    Rob Mensching
    2013-08-21

    • Status: open --> migrated