#2953 Cannot install WiX3.6

wixsetup (17)

I am having trouble installing WiX on a laptop connected to a wifi connection, there is a firewall with some restrictions on this connection. I have attached the WiX log, the error seems to be
Error 0x80072ee2: Failed to send request to URL: http://wixtoolset.org/releases/3.6.2921.0/data/core.cab

I can manually download this cab on the same connection.


  • Rob Mensching

    Rob Mensching - 2012-05-24

    That error means the connection timed out. Can you try changing the Burn timeout policy registry key: HKLM\SOFTWARE\Policies\WiX\Burn DownloadConnectionTimeout=600

    The timeout is in seconds. The default is 2 minutes so that value will change it to 10 minutes.

    Also, when downloading the core.cab directly does it take a bit for the connection to be established? If so that is a good indicator that the timeout is the issue.

  • Anonymous - 2012-05-25

    I tried increasing the timeout but that didn't help. I think the problem is that the initial timeout is 30s and if I download the file manually the browser doesn't do anything for nearly 3 minutes.

    I believe our firewall downloads files and virus scans them before supplying them to the client.

    I am not sure how common this is and whether it is work fixing. It might be nice that if you run /layout the timeouts were increased.

  • Rob Mensching

    Rob Mensching - 2012-05-26

    Ahh, that is interesting information. I've tweaked the timeout code a little bit based on this data and changed the name of the policy key to reflect it. Can you try setting:

    HKLM\SOFTWARE\Policies\WiX\Burn DownloadTimeout=600

    Let's see if that will wait for the data to come through.

  • Rob Mensching

    Rob Mensching - 2012-05-26

    Sorry, should have also mentioned this will not be supported until the next build.

  • Anonymous - 2012-05-30

    I have tried v3.6.2928.0 in the same environment without the registry settings and it installed ok.

  • Rob Mensching

    Rob Mensching - 2012-05-30

    There is an automatic 2 minute wait now. Apparently, 2 minutes is enough for your proxy. Good to hear.


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