Re: [Wirelessdriver-support] Re: support and such

[Amanda W. <am...@al...>]

On Aug 20, 2004, at 12:15 AM, 
wir...@li... wrote:
> Folks,
>    I do believe that the man who wrote the driver for ioxperts is the
> same person who was developing this driver.

Actually, no.  I wrote the IOXperts driver, which shares zero code with 
the freeware driver.  Rob McKeever was the most recent maintainer of 
the freeware driver.  I think that we may have waved to each other at 
some point at a MacWorld Expo, but that's the extent of the connection.

> We were beta testers for
> the driver.  He was paid for the ioxperts driver but this one was free.
>   That's why there will be no further development on the free driver -
> ioxperts has a copyright on the finished product.

This is not true in any way.  I believe that Rob did some work on 
contract for MacSense for their USB devices, and MacSense may assert a 
copyright on that work, but IOXperts has no copyright on (or interest 
in stifling the development) of Rob's driver.

> Probably the reason you do not get responses with ioxperts is that the
> author has gone on to other projects.

This summer, the reason we've been slow to responding to support 
requests are that:

(a) our support inbox is swamped with spam, so we occasionally miss 
real email,
(b) Apple has been making life difficult for our video and webcam 
products, so they have been getting most of the attention, and
(c) We're a really small company.

We got overextended this summer, I'm afraid (and that includes how 
often I monitor this mailing list, as you can see from the fact that it 
took me 3 weeks to respond to a note mentioning the company :-).  
However, we've been revamping our mail server to try to get rid of the 
spam problem, and will be doing a number of other things in the near 
future that should help.

Hope this clears a few things up,

Amanda Walker
IOXperts, Inc.