When a Hacker, typically a black hat, is in the second stage of the targeting process, he or she will typically use some social engineering tactics to get enough information to access the network. A common practice for hackers who use this technique, is to contact the system administrator and play the role of a user who cannot get access to his or her system. Hackers who use this technique have to be quite savvy and choose the words they use carefully, in order to trick the system administrator into giving them information. In some cases only an employed help desk user will answer the phone and they are generally easy to trick. Another typical hacker approach is for the hacker to act like a very angry supervisor and when the his/her authority is questioned they will threaten the help desk user with their job. Social Engineering is very effective because users are the most vulnerable part of an organization. All the security devices and programs in the world won't keep an organization safe if an employee gives away a password. Black Hat Hackers take advantage of this fact. Social Engineering can also be broken down into four sub-groups. These are intimidation, helpfulness, technical, and name-dropping.
Intimidation As stated above, with the angry supervisor, the hacker attacks the person who answers the phone with threats to their job. Many people at this point will accept that the hacker is a supervisor and give them the needed information.
Helpfulness Opposite to intimidation, helpfulness is taking advantage of a person natural instinct to help someone with a problem. The hacker will not get angry instead act very distressed and concerned. The help desk is the most vulnerable to this type of Social Engineering, because they generally have the authority to change or reset passwords which is exactly what the hacker needs.
Name-Dropping Simply put, the hacker uses the names of advanced users as "key words", and gets the person who answers the phone to believe that they are part of the company because of this. Some information, like web page ownership, can be obtained easily on the web. Other information such as president and vice president names might have to be obtained via dumpster diving.
Technical Using technology to get information is also a great way to get it. A hacker can send a fax or an email to a legitimate user in hopes to get a response containing vital information. Many times the hacker will act like he/she is involved with law enforcement and needs certain data for record keeping purposes or investigations.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
When a Hacker, typically a black hat, is in the second stage of the targeting process, he or she will typically use some social engineering tactics to get enough information to access the network. A common practice for hackers who use this technique, is to contact the system administrator and play the role of a user who cannot get access to his or her system. Hackers who use this technique have to be quite savvy and choose the words they use carefully, in order to trick the system administrator into giving them information. In some cases only an employed help desk user will answer the phone and they are generally easy to trick. Another typical hacker approach is for the hacker to act like a very angry supervisor and when the his/her authority is questioned they will threaten the help desk user with their job. Social Engineering is very effective because users are the most vulnerable part of an organization. All the security devices and programs in the world won't keep an organization safe if an employee gives away a password. Black Hat Hackers take advantage of this fact. Social Engineering can also be broken down into four sub-groups. These are intimidation, helpfulness, technical, and name-dropping.
Intimidation As stated above, with the angry supervisor, the hacker attacks the person who answers the phone with threats to their job. Many people at this point will accept that the hacker is a supervisor and give them the needed information.
Helpfulness Opposite to intimidation, helpfulness is taking advantage of a person natural instinct to help someone with a problem. The hacker will not get angry instead act very distressed and concerned. The help desk is the most vulnerable to this type of Social Engineering, because they generally have the authority to change or reset passwords which is exactly what the hacker needs.
Name-Dropping Simply put, the hacker uses the names of advanced users as "key words", and gets the person who answers the phone to believe that they are part of the company because of this. Some information, like web page ownership, can be obtained easily on the web. Other information such as president and vice president names might have to be obtained via dumpster diving.
Technical Using technology to get information is also a great way to get it. A hacker can send a fax or an email to a legitimate user in hopes to get a response containing vital information. Many times the hacker will act like he/she is involved with law enforcement and needs certain data for record keeping purposes or investigations.