Re: [Webical-developers] Tracker use

[Ivo v. D. <ivo...@gm...>]

Well, actually no. To make bug management viable we need some support from
our users in making sure bugs aren't reported over and over. One tracker
with a clear layout would make it easy for a user to search for a known
issue before reporting a new one. If we keep a separated tracker we can't
expect users to search both of them (we're  lucky if they take the time to
report a bug at all :)).

On a side note: How do we move issues from one tracker to another? This
would be very useful to move some bugs to the features tracker.

Ivo

On Jan 3, 2008 10:13 AM, Mattijs Hoitink <ma...@fu...> wrote:

> I just had a look at the SF tracker system and saw the option to add a
> new tracker. The add screen contains the following text:
>
> "You can use this system to track virtually any kind of data, with each
> tracker having separate user, group, category, and permission lists. You
> can also easily move items between trackers when needed."
>
> Would it be a good idea to create a developer tracker where we van put
> the core issues for developers. We could create detailed core categories
> in that tracker. This would make sense as we don't want to hassle user
> with development issues.
> Bugs can stay in the separate tracker for bugs where user can report
> them with the global categories.
>
> Sounds good?
>
> cheers
>
>
> Mattijs Hoitink wrote:
> >>  How about something like this:
> >>
> >> Frontend
> >> Core
> >> Configuration
> >> Packaging
> >> Plugin system
> >> Documentation
> >> Other (facilities like maven repo, demo, nightly, etc)
> >>
> > I can agree with the more general categories, it seems less complex for
> > other users. Still, I think it would be wise to have a little more
> > categories for the core. If developers want to use the tracker to place
> > issue that need to be addressed within the core, and assign issues to
> > other developers, it would be nice if they could be a little bit more
> > specific in the part the issue is concerned with.
> >
> > Maybe it's a good idea to have a little more core categories? Like:
> >
> > Frontend
> > Core
> > Core - Presentation
> > Core - Managers
> > Core - DAO
> > Core - Datebase
> > Configuration
> > Packaging
> > Plugin system
> > Documentation
> > Other (facilities like maven repo, demo, nightly, etc)
> >
> > I don't think the SF tracker supports sub categories (stupid!), so the
> > prefix Core should make it clear for non developers what the category is
> > about.
> >
> > cheers
> >
> > --
> > Mattijs Hoitink
> > Func. Internet Integration
> > W http://www.func.nl
> > T +31 20 4230000
> > F +31 20 4223500
> >
> >
> >
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>
> --
> Mattijs Hoitink
> Func. Internet Integration
> W http://www.func.nl
> T +31 20 4230000
> F +31 20 4223500
>
>
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-- 
Ivo van Dongen
Func. Internet Integration
W http://www.func.nl
T +31 20 4230000
F +31 20 4223500