#407 Usermin failed to load mail

closed-fixed
Read Mail (122)
5
2011-05-03
2011-05-02
John
No

User get this error when log into usermin. Look like this is only effect if user try to read mail. usermin-webmail package is installed on RHEL6. Here is the error:

Error - Perl execution failed Can't use an undefined value as a symbol reference at /usr/libexec/usermin/mailbox/folders-lib.pl line 1983, line 1.

Discussion

  • Jamie Cameron

    Jamie Cameron - 2011-05-02

    Sounds like a corrupt index file. Try deleting all .usermin/mailbox/*index* files under the user's home directory.

     
  • John

    John - 2011-05-03

    thanks for the replied. But, I don't have any index files in my /home/username/.usermin/mailbox. These are the only files in mailbox:

    delreplies.dir
    delreplies.pag
    dsnreplies.dir
    dsnreplies.pag

     
  • John

    John - 2011-05-03

    Also, I am getting the error when user first time log into usermin-webmail.

     
  • John

    John - 2011-05-03

    I am able to resolved my problem by removed .usermin in my account completely. Now, I need to figure out why "Change Password " doesn't work. It keep saying my old password is incorrect.

     
  • Jamie Cameron

    Jamie Cameron - 2011-05-03

    The password change problem might be caused by your encrypted password in /etc/shadow being in a format that usermin's doesn't understand in the current release. For example, a password starting with $6$ indicates sha512 hashing, which will only be supported in the next release..

     
  • John

    John - 2011-05-03

    Thanks. I will wait for the next release. Thanks for all your help.

     
  • Jamie Cameron

    Jamie Cameron - 2011-05-03
    • status: open --> closed-fixed
     
  • Nobody/Anonymous

    ahaaa, this relates to the bug report i filed, will await the next release for 512 bit support :)

     

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