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Not working on my new 64 bit, Windows 10, intel i7 PC

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2018-03-31
2018-03-31
  • Rokk Lattanzio

    Rokk Lattanzio - 2018-03-31

    I have used Waveshop on a number of PC's, Desktop & Laptop 32 bit and 64 bit with geat results and no problems in the past. I have always purchased used computers until recently. Now I've rewarded myself spending close to $2,000 on a PC. 64 bit, Intel Core i7, SS Drive, Windows 10 machine and it rocks. All my audio software is wroking faster and more efficiently. BUT I installed a new download of Waveshop and it plays all files slow and with glitches. Tried uninstalling and reinstalling another download and the result is the same. Any ideas regarding a fix would be much appreciated.

     
    • Chris Korda

      Chris Korda - 2018-03-31

      Sorry to hear of your troubles. It's almost certainly an audio driver
      issue. Driver issues can be a royal pain to debug.
      What audio playback options do you have? In other words, in
      Edit/Options/Audio/Playback Device, what's currently selected, and what (if
      any) are the other options? If there are other audio playback options, I
      would try them systematically. If you have good audio hardware it may have
      its own driver listed, and it's likely to be better than the default
      Windows driver. I would also try increasing the playback buffer size. The
      default value of 100ms is a bit tight.
      Lastly I would make sure that you have the proper audio drivers installed.
      You probably do but it's always best to check in Device Manager. Sometimes
      you can just have default drivers without realizing it.
      AFAIK WaveShop works on Windows 10. I have not heard reports otherwise. If
      you have access to another Windows 10 machine, you could try running
      WaveShop on it, to prove that it's something special about your new laptop.
      What brand and model laptop BTW?
      Hope it helps! Best of luck, Chris

       

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