Workflows
Workflows allows you to manage the team working. This tool defines a series of rules for data sharing and information passage among users.
Only the administrator can configure the workflows, from Settings > Workflows.
Select the module for which you want to create the workflow, than you can configure the workflow.
- Enter a name
- Decide when to run the workflow
- Define the condition(s)
When to run the Workflow:
- Only on the first save: the condition is verified only when you first save the record
- Until the first time the condition is true: the workflow starts the first time the conditions is true
- Every time the record is saved: the condition is verified each time you save the record (creation, edit)
- Every time the record is modified: the condition is verified each time you modify the record (edit)
Once saved, the button New Task appears.
Add the Task to do when all conditions are true. You can:
- create event or task (calendar activity)
- send email
- update field