[Visualpython-users] can't bring up help files

[Joe H. <hea...@vn...>]

Hi.

Yesterday I installed Python 2.1.1 and the latest Visual (2001-11-18) on my WinME notebook. I accepted all default installation options (folders names, etc.) and the installation went smoothly. However, now F1 will not bring up the help files. Trying to access the help files from IDLE's menu doesn't work either. Pressing F1 repeatedly about 6 or 7 times causes IDLE to crash and generates an error in kernel.exe (kernel.dll?) and I have to restart the computer. Ctrl-alt-del doesn't even work. I've tried everything I can think of. F1 still works on all my desktop computers, and the EditorWindow.py file (?) is the same on all of the machines. I'm lost as to how to fix this.

One thing that may be important. After installing Python 2.1.1, I noticed that the uninstall of Python 2.0 was not complete. The \Python20 folder tree had been left behind so I just dropped the whole tree into the recycle bin. I don't think this would have caused this problem though.

Any suggestions?


Cheers,
Joe

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