I know Chris as an expert in shared services and BPO,particularly in
public sector. Outsourcing generally and BPOin particular are not as
well-accepted in my adopted country. Yet after surveying dozens of
companies in eight sectors, frompharmaceutical companies to insurers, it
concluded that only asmall fraction of these jobs would actually be sent
away. I predict that this will happen in the next two quarters.
Those of you who were at the Live8 concertsyesterday and all those who
havesigned their names to themovement, I urge you to persuade friends
and family to do thesame.
This is where the costsare either disguised in the form of some other
line item, or noteven on a balance sheet. The real problem lies with the
management. you've guessed it,Britannia. I know Chris as an expert in
shared services and BPO,particularly in public sector.
AsReutersso eloquently put it:.
The figures speak for themselves.
Business costs are basically a function of two factors: costfactor
number one is associated with actually writing cheques.
Youknow, when you actually pay for something. What havoc could a
terrorist group cause with information like thatat their fingertips?
Outsourcing generally and BPOin particular are not as well-accepted in
my adopted country. This smacks of arrogance or stupidity - I'm not
surewhich yet but be assured, I will find out.
Thefigure is equivalent to only 1 percent of the total number ofservice
jobs in developed countries. And thebeneficiary is always the employer
because in India he has to payonly a fraction of the wages that he pays
in his owncountry. What were the advisorsdoing?
The Tier 1 large-account game is becoming the Land of theBig.
Of course, it is both. And the mid-market players are not doing too