Re: [Unity-idm-discuss] Help with enquiry form

[Krzysztof B. <kb...@un...>]

Hi Laura,



W dniu 10.10.2025 o 16:16, Laura Hofer pisze:
> Hi Krzysztof,
>
> thank you for the quick reply. Having multiple forms would be very 
> helpful.
>
> The policy document is embedded and acceptance is not optional.
>
> The update enquiry form was created using the wizard, the type is 
> sticky and the target groups are the group itself and the root group. 
> For the policy agreement, we selected the relevant policy document, 
> checkbox not selected. The text is the title of the policy.
>
> With the same configuration, the policy is displayed on other 
> instances in the form on the home endpoint with a checkbox, and if 
> this is not selected and you try to submit, an error message appears.
>
> Let us know if we can provide any further infos.
>

Can you please, check one thing *for the user on which you are 
experiencing the problem*:

in admin console -> Directory Browser find that user in the Root group; 
then inspect the attributes. Is there an attribute 
"sys:policy-agreement-state"? If yes - what is the value?

Also:

* are there any other elements in the enquiry and are those shown all 
right?

* I'm assuming you have not modified any advanced options like "Enquiry 
target groups" or "Target condition" and the user on which the problem 
is experienced is a member of the target group (here: UpMan project)?


Cheers,
Krzysztof




> Kind regards and have a nice weekend,
> Laura
>
> Am 10.10.25 um 14:18 schrieb Krzysztof Benedyczak:
>> Hi Laura,
>>
>> W dniu 10.10.2025 o 11:58, Laura Hofer pisze:
>>> Hi Roman, Hi Krzysztof,
>>>
>>> We need some help with the Enquiry Update Form. Firstly, we have the 
>>> problem that we cannot display more than one in the home endpoint.
>>> Secondly, and this is a problem we only have on our production 
>>> instance, so perhaps you know more about it, the non-optional policy 
>>> agreements are not displayed when viewing the home endpoint. We 
>>> don't have this problem on other instances. Can you think of any 
>>> reason why this problem might be occurring? Or would you perhaps 
>>> know which loggers we would need to increase, as we are not 
>>> currently seeing any major error messages?
>>>
>> Yes - user home is limited to a single form. I think in Unity 4 we 
>> can quite easily support more if this is the main problem.
>>
>> For the issue with agreements: can you please share more details of 
>> your setup? I.e how form is setup and as well the setup of agreement 
>> doc.
>>
>>
>> Thanks,
>> Krzysztof
>>
>>