Re: [Unity-idm-discuss] Application Error while Logging in

[Sander A. <sa....@fz...>]

Dear Roman,
not yet since we are quite busy with preparing a summerschool. Maybe
later next week.

Best regards,
Sander

On Mon, 2023-06-19 at 11:40 +0200, Roman Krysiński wrote:
> Dear Sander,
> 
> Are there any news with regards to additional information?
> 
> Thank you,
> Roman
> 
> 
> pon., 12 cze 2023 o 10:35 Sander Apweiler <sa....@fz...>
> napisał(a):
> > Dear Krzysztof,
> > we will bring the information as soon as possible.
> > 
> > Best regards,
> > Sander
> > 
> > On Thu, 2023-06-08 at 10:16 +0200, Krzysztof Benedyczak wrote:
> > > Dear Laura, Sander,
> > > 
> > > W dniu 6.06.2023 o 13:19, Laura Hofer pisze:
> > > > Dear Krzysztof, Dear Roman,
> > > > 
> > > > we were just about to install unity 3.13.0 and then start
> > > > testing.
> > > > To 
> > > > do this, we first switched from unity 3.11.2 to unity 3.12.0,
> > > > then
> > > > to 
> > > > 3.13.0. After that, we received an application error message
> > > > when 
> > > > logging in (see attached screenshot). Unfortunately we could
> > > > not
> > > > find 
> > > > any error message in the stack trace, so we switched back to
> > > > 3.12.0. 
> > > > There we got the same error message at login, but then we could
> > > > also 
> > > > find an error message in the stack trace. This is also attached
> > > > as
> > > > a 
> > > > txt file. 
> > > 
> > > So we have found the problem in 3.12 causing your error. We can
> > > fix
> > > it, 
> > > no problem, however I don't think it makes a lot of sense: it is
> > > a
> > > minor 
> > > bug, which will only occur on a database which was run on 3.13,
> > > and
> > > then 
> > > used in 3.12. This problem on 3.12 is also for sure 100% not
> > > related
> > > to 
> > > the (serious) sign-in problem you observed on 3.13.
> > > 
> > > That said, to investigate the real issue we need to get back to
> > > 3.13,
> > > and diagnose the problem in there. In case of error like in your 
> > > screenshot, you should rather get a stacktrace or at least ERROR
> > > message 
> > > in log. It is possible we have some omission in logging, but
> > > unlikely.
> > > 
> > > Can you please first enable debug logging, then repeat your
> > > failing 
> > > sign-in on 3.13 and inspect log files one more time (or share it
> > > with
> > > us)? We need to find some clues on what is failing. Without
> > > access to
> > > your database it will be the only way forward.
> > > 
> > > Best,
> > > Krzysztof
> > > 
> > > 
> > 

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Juelich Supercomputing Centre

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