Re: [Unity-idm-discuss] Application Error while Logging in

[Roman K. <ro...@un...>]

Dear Sander,

Are there any news with regards to additional information?

Thank you,
Roman


pon., 12 cze 2023 o 10:35 Sander Apweiler <sa....@fz...>
napisał(a):

> Dear Krzysztof,
> we will bring the information as soon as possible.
>
> Best regards,
> Sander
>
> On Thu, 2023-06-08 at 10:16 +0200, Krzysztof Benedyczak wrote:
> > Dear Laura, Sander,
> >
> > W dniu 6.06.2023 o 13:19, Laura Hofer pisze:
> > > Dear Krzysztof, Dear Roman,
> > >
> > > we were just about to install unity 3.13.0 and then start testing.
> > > To
> > > do this, we first switched from unity 3.11.2 to unity 3.12.0, then
> > > to
> > > 3.13.0. After that, we received an application error message when
> > > logging in (see attached screenshot). Unfortunately we could not
> > > find
> > > any error message in the stack trace, so we switched back to
> > > 3.12.0.
> > > There we got the same error message at login, but then we could
> > > also
> > > find an error message in the stack trace. This is also attached as
> > > a
> > > txt file.
> >
> > So we have found the problem in 3.12 causing your error. We can fix
> > it,
> > no problem, however I don't think it makes a lot of sense: it is a
> > minor
> > bug, which will only occur on a database which was run on 3.13, and
> > then
> > used in 3.12. This problem on 3.12 is also for sure 100% not related
> > to
> > the (serious) sign-in problem you observed on 3.13.
> >
> > That said, to investigate the real issue we need to get back to 3.13,
> > and diagnose the problem in there. In case of error like in your
> > screenshot, you should rather get a stacktrace or at least ERROR
> > message
> > in log. It is possible we have some omission in logging, but
> > unlikely.
> >
> > Can you please first enable debug logging, then repeat your failing
> > sign-in on 3.13 and inspect log files one more time (or share it with
> > us)? We need to find some clues on what is failing. Without access to
> > your database it will be the only way forward.
> >
> > Best,
> > Krzysztof
> >
> >
>
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