Re: [Unity-idm-discuss] Application Error while Logging in

[Sander A. <sa....@fz...>]

Dear Krzysztof,
we will bring the information as soon as possible.

Best regards,
Sander

On Thu, 2023-06-08 at 10:16 +0200, Krzysztof Benedyczak wrote:
> Dear Laura, Sander,
> 
> W dniu 6.06.2023 o 13:19, Laura Hofer pisze:
> > Dear Krzysztof, Dear Roman,
> > 
> > we were just about to install unity 3.13.0 and then start testing.
> > To 
> > do this, we first switched from unity 3.11.2 to unity 3.12.0, then
> > to 
> > 3.13.0. After that, we received an application error message when 
> > logging in (see attached screenshot). Unfortunately we could not
> > find 
> > any error message in the stack trace, so we switched back to
> > 3.12.0. 
> > There we got the same error message at login, but then we could
> > also 
> > find an error message in the stack trace. This is also attached as
> > a 
> > txt file. 
> 
> So we have found the problem in 3.12 causing your error. We can fix
> it, 
> no problem, however I don't think it makes a lot of sense: it is a
> minor 
> bug, which will only occur on a database which was run on 3.13, and
> then 
> used in 3.12. This problem on 3.12 is also for sure 100% not related
> to 
> the (serious) sign-in problem you observed on 3.13.
> 
> That said, to investigate the real issue we need to get back to 3.13,
> and diagnose the problem in there. In case of error like in your 
> screenshot, you should rather get a stacktrace or at least ERROR
> message 
> in log. It is possible we have some omission in logging, but
> unlikely.
> 
> Can you please first enable debug logging, then repeat your failing 
> sign-in on 3.13 and inspect log files one more time (or share it with
> us)? We need to find some clues on what is failing. Without access to
> your database it will be the only way forward.
> 
> Best,
> Krzysztof
> 
> 

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